Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and support care homes, ensuring quality and compliance while driving business goals.
- Company: Gold Care Homes, a trusted provider of elderly care across the South of England.
- Benefits: Starting salary from £70k, car allowance, professional development, and employee recognition awards.
- Why this job: Make a real difference in the lives of the elderly while advancing your career in care management.
- Qualifications: Registered Nurse or NVQ Level 4 in Care, with 3+ years of management experience.
- Other info: Dynamic role with travel opportunities and a focus on leadership in a rewarding sector.
The predicted salary is between 60000 - 84000 £ per year.
About Us Gold Care Homes is a well-established national independent Care Homes group for the elderly. Gold Care Homes was established in 1999 and has since grown to operate 43 care homes across the South of England. The group offers a range of services which includes residential, nursing, frail elderly and dementia care.
This is a pivotal role within a fantastic social care provider. The Regional Support Manager will operate across the group, and provide a range of support depending on the company and service's needs. You will ideally be a Registered Nurse and have experience as a registered manager. The role will see you managing short term assignments which may include Quality Improvement, New service commissioning, proactive trouble shooting, closure or specific KPI improvements such as occupancy growth, agency reduction and recruitment as deemed appropriate by the Regional Director. The role will also often involve crisis management requiring a skilled manager who can adapt dependent on the situation. You will be care home based, and travel will take you outside of your immediate location, on occasion requiring overnight stays.
Responsibilities
- Achieving business goals and revenue targets.
- Overseeing daily operations, managing budgets, and setting performance objectives.
- Recruiting, training, and supporting general managers as well as conducting regular performance appraisals.
- Developing and implementing business, marketing, and advertising plans.
- Managing internal and external stakeholder relations and negotiating contracts.
- Planning, evaluating, and optimizing operations to be efficient and cost-effective.
- Ensuring products and services comply with regulatory and quality standards.
- Ensuring company standards and procedures are followed.
- Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances.
- Dealing with escalated customer issues, incident reports, and legal actions.
Requirements
- Registered Nurse and / or NVQ Level 4 in Care / leadership and Management
- Experience in working in Residential / Nursing and Dementia Care setting
- A minimum 3 years of management and leadership experience
- Successful record of empowering and supporting registered managers and staff
- Excellent communication skills, both verbal and written.
- Proven IT experience, including Word and Excel
- Able to take accountability for Health and Safety
- Excellent leadership and decision-making skills
- Full clean driving licence
- Demonstrate up to date knowledge and understanding of the Care Sector and the regulatory framework
Benefits
- Salary starting from £70k + car allowance
- Employee of the Month
- Long term service awards
- Blue Light Card
- Professional Development
- Refer a Friend
Regional Support Manager in Birmingham employer: Gold Care Homes
Contact Detail:
Gold Care Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Support Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Regional Support Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Gold Care Homes thoroughly. Understand their values, services, and recent developments. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to crisis management and leadership. Use real-life examples from your experience to demonstrate how you've successfully handled similar situations in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining Gold Care Homes and ready to make a difference in the care sector.
We think you need these skills to ace Regional Support Manager in Birmingham
Some tips for your application 🫡
Show Your Passion for Care: When writing your application, let your passion for the care sector shine through. We want to see how your experience as a Registered Nurse or in management aligns with our mission at Gold Care Homes. Share specific examples that highlight your commitment to quality care and improving lives.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Regional Support Manager role. We’re looking for someone who understands the unique challenges of managing care homes, so highlight relevant experiences and skills that match the job description. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Use bullet points where necessary and avoid jargon unless it’s relevant to the role. This helps us quickly see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Gold Care Homes and what we stand for.
How to prepare for a job interview at Gold Care Homes
✨Know Your Stuff
Make sure you brush up on your knowledge of the care sector and the specific services Gold Care Homes offers. Familiarise yourself with their values, mission, and any recent news about the company. This will show that you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
As a Regional Support Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed teams, improved performance, or handled crises. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability. Think about potential scenarios you might face in this role, such as managing a crisis or improving occupancy rates, and prepare your strategies for tackling these challenges.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This could be about the company's future plans, how they measure success in this role, or what challenges they currently face. It shows you're engaged and thinking critically about the position.
