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- Tasks: Be the friendly face of our care home, greeting visitors and managing calls.
- Company: Lynwood Care Centre, a caring and supportive nursing home environment.
- Benefits: Flexible weekend hours, supportive team, and a chance to make a difference.
- Why this job: Join us to create a welcoming atmosphere for residents and visitors alike.
- Qualifications: Experience in reception or switchboard duties and excellent communication skills.
- Other info: Opportunity to develop your admin skills in a warm, community-focused setting.
The predicted salary is between 13 - 16 £ per hour.
Lynwood Care Centre is a warm and welcoming purpose-built nursing home offering a spacious and comfortable environment and 24-hour care and support for older adults. Our home is divided into several smaller ‘houses,’ where our staff really get to know their residents, allowing for a more personalised approach to the care we provide.
We are seeking an experienced Receptionist to provide weekend cover (16 hours), working 9:00am–4:00pm.
About the Receptionist Position:As a Receptionist, you’ll be our clients' first point of contact, greeting them and providing guidance for their visit. From notifying employees of guests to providing directions to a specific part of the care home, our Receptionist will be willing to work with visitors to address their needs. Additionally, you’ll be responsible for performing clerical tasks that support the care home's daily operations. From answering phone calls, distributing mail, and scheduling meetings, you’ll have a hand in all parts of the business.
Duties and Responsibilities:- To act as first point of contact to the Home by answering the phone and operating a small telephone switchboard – receiving and transferring calls, recording and passing on accurate messages where necessary.
- To deal with queries from the public and customers.
- To monitor visitor access and maintain security awareness.
- To provide general administrative and clerical support.
- Receive and greet visitors and members of the public and respond to their enquiries, and escort them to their meetings etc.
- Receive deliveries and arrange for their distribution.
- Typing of documents including letters, minutes, charts, notices etc.
- Keeping the reception area tidy and its notice boards up to date.
- Book transport as required.
- Dealing with post and distributing to relevant departments, people.
- Setting up meeting facilities.
- Arranging for catering for meetings and daily office use.
- Undertake all pre-employment checks (references, DBS, etc.) and proactively supporting the on-boarding process.
- Maintaining employees file records up-to-date by updating changes in employee detail or status in a timely manner.
- Arrange meetings, process confidential reports and documents, filing electronic and hard copy, tracking deadlines and taking action as required.
- At least one year’s experience of switchboard/receptionist duties.
- The ability to remain calm, helpful and courteous whilst providing professional services to callers, visitors, residents and fellow work colleagues.
- Good Time Management.
- Excellent communication skills with the ability to communicate at all levels and with a pleasant telephone manner.
- An organized approach and good attention to detail.
- Good IT skills including Excel, Word, Outlook and PowerPoint.
Weekend Receptionist in Ascot employer: Gold Care Homes
Contact Detail:
Gold Care Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Receptionist in Ascot
✨Tip Number 1
Make sure you know the ins and outs of Lynwood Care Centre. Familiarise yourself with their values and services so you can chat confidently about how you fit into their team during interviews.
✨Tip Number 2
Practice your greeting skills! As a Receptionist, you'll be the first face people see. Role-play with a friend to nail that warm welcome and show off your excellent communication skills.
✨Tip Number 3
Don’t just wait for job openings to pop up. Reach out directly to Lynwood Care Centre through our website. A friendly email expressing your interest can make you stand out from the crowd!
✨Tip Number 4
Show off your organisational skills! Prepare examples of how you've managed multiple tasks in previous roles. This will demonstrate your ability to handle the busy reception environment at Lynwood.
We think you need these skills to ace Weekend Receptionist in Ascot
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A warm and friendly tone will resonate well with us, especially for a role that involves greeting visitors.
Tailor Your Experience: Make sure to highlight your relevant experience in reception or switchboard duties. We’re looking for someone who can handle queries and provide excellent service, so share specific examples of how you've done this in the past.
Be Detail-Oriented: Attention to detail is key for this role. Double-check your application for any typos or errors before submitting it. A polished application shows us that you care about the little things, just like we do at Lynwood Care Centre.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Gold Care Homes
✨Know the Care Centre
Before your interview, take some time to research Lynwood Care Centre. Understand their values, the environment they provide, and how they support their residents. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Receptionist, communication is key. Prepare examples from your past experience where you effectively handled queries or resolved issues. Practising clear and friendly responses can also help you demonstrate your pleasant telephone manner during the interview.
✨Highlight Your Organisational Skills
The role requires good time management and attention to detail. Be ready to discuss how you've managed multiple tasks in previous roles. You could even bring a list of your organisational strategies to share, showing that you’re proactive and well-prepared.
✨Prepare for Common Questions
Think about common interview questions for receptionists, like how you would handle a difficult visitor or manage a busy phone line. Practising your responses will help you feel more confident and articulate during the actual interview.
