GoGlobal is seeking a Senior Manager, IT Support to lead our global IT support team. You will manage six engineers across APAC, EMEA and the Americas, ensuring IT support for around 450 staff and driving continuous service improvements.
The role blends operational delivery with strategic improvements, including automation and AI. You will report to senior leadership and shape IT service excellence across regions.
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Global IT Support Senior Manager — Drive SLA Excellence employer: GoGlobal
At GoGlobal, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a remote-friendly employer, we offer flexible working arrangements, competitive benefits, and ample opportunities for professional growth, ensuring that you can make a meaningful impact while balancing your personal and professional life. Join us to be part of a forward-thinking team that values innovation and collaboration in driving financial excellence.
