At a Glance
- Tasks: Support hotels with impactful marketing resources and training for digital success.
- Company: Join a leading hospitality brand with a focus on innovation and collaboration.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to create engaging training materials and support hotel teams.
- Why this job: Make a real difference in the hospitality industry while enhancing your marketing skills.
- Qualifications: Strong communication skills and a solid understanding of marketing principles.
The predicted salary is between 40000 - 50000 £ per year.
The Executive, Marketing & eCommerce Consulting EMEA will support hotels across the region by creating impactful and intuitive Marketing resources as well as responding to support-based queries with practical, accurate guidance that hotels can confidently apply on property.
This role exists to support hotels in finding clear answers to Marketing-related questions / challenges using either self-service resources or through direct hotel interaction. The majority of initiatives focus on guidance for hotels to improve their digital presence or drive digital direct bookings, requiring the Executive, Marketing & eCommerce Consulting EMEA to combine hotel-facing support with accurate, practical training and content creation.
How you’ll make an impact
- Partner closely with colleagues across the Marketing & Loyalty EMEA team and wider stakeholder groups to ensure guidance provided is correct, aligned and easy for hotels to apply.
- Create, update and maintain high-quality training materials, including presentation decks, scripts and supporting resources, ensuring strong visual design, clear structure and audience-focused messaging aligned with Hilton brand standards.
- Own responses to hotel Marketing & eCommerce queries, taking time to understand the context, providing clear and accurate answers, anticipating follow-up questions and applying sound judgement to resolve issues fully and efficiently.
- Take ownership of the EMEA Marketing 'intranet' site (the Lobby), keeping content up to date and proactively improving structure, navigation, usability and visual appeal to support hotels' likelihood to accessing resources in this 'self-service' environment.
- Support the delivery of live hotel training sessions and webinars, including communications, presenting content on Teams, and managing follow-up materials and recordings.
What are we looking for?
Required
- Strong communication skills across written, visual and verbal formats, including responding to hotel queries and delivering online training.
- Excellent attention to detail and a high standard for accuracy across guidance, training materials and published content.
- A solid understanding of core marketing and eCommerce principles, with the ability to explain concepts clearly and apply guidance in a practical hotel context.
- A proactive approach to ownership, with the confidence to take initiative, follow issues through and resolve them with minimal day-to-day oversight.
- Strong time-management and prioritisation skills, with the ability to manage multiple pieces of work and deliver high-quality outputs to deadlines.
- The ability to quickly learn guidance, tools and stakeholder responsibilities, and use that knowledge to give correct answers first time.
- A collaborative, team-focused mindset, comfortable working closely with immediate teammates and wider stakeholders.
Preferred
- Relevant work experience demonstrating ownership, initiative and delivery of high-quality outputs.
- Experience creating or maintaining training materials, presentations or learning content.
- Familiarity with design or video-creation tools such as Canva or Synthesia.
- Comfortable working with Excel and Power BI to keep data accurate and support basic performance reporting.
- Experience working with or supporting hotels in a service, enablement or advisory capacity.
- A curious, improvement-focused mindset, with openness to feedback and a desire to continually improve training and ways of working.
Interim Executive, Marketing & eCommerce Consulting EMEA in Watford employer: Gofractional
As an Interim Executive in Marketing & eCommerce Consulting EMEA at our Watford location, you will thrive in a dynamic and supportive work culture that prioritises collaboration and innovation. We offer a hybrid working model, competitive benefits, and ample opportunities for professional growth, ensuring you can make a meaningful impact while developing your skills in a vibrant environment. Join us to be part of a team that values creativity and empowers you to drive success for hotels across the region.
StudySmarter Expert Advice🤫
We think this is how you could land Interim Executive, Marketing & eCommerce Consulting EMEA in Watford
✨Tip Number 1
Network like a pro! Reach out to your connections in the marketing and eCommerce space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your best work in marketing and eCommerce. Include any training materials or presentations you've developed. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to marketing and eCommerce. Think about how you can demonstrate your proactive approach and problem-solving skills. We want to see you shine, so rehearse your answers until they feel natural!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team. Don’t forget to tailor your application to highlight your relevant experience and skills!
We think you need these skills to ace Interim Executive, Marketing & eCommerce Consulting EMEA in Watford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in marketing and eCommerce. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Show Off Your Communication Skills:Since this role involves a lot of interaction with hotels, it’s crucial to demonstrate your strong communication skills. Use clear and concise language in your application to reflect how you’d communicate in the role.
Highlight Your Attention to Detail:We’re looking for someone who pays attention to the little things. Make sure your application is free from typos and errors, and consider including examples of how you’ve maintained high standards in your previous work.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Gofractional
✨Know Your Marketing Basics
Brush up on core marketing and eCommerce principles before the interview. Be ready to explain these concepts clearly, as you'll need to demonstrate your understanding of how they apply in a hotel context.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with friends or family to refine your verbal and written communication skills.
✨Prepare for Practical Scenarios
Think about potential hotel queries you might encounter and how you would respond. Prepare examples of how you've successfully resolved similar issues in the past, showcasing your proactive approach and problem-solving skills.
✨Familiarise Yourself with Tools
Get comfortable with design and video-creation tools like Canva or Synthesia, as well as Excel and Power BI. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
