At a Glance
- Tasks: Conduct user research to uncover insights and shape product priorities for Goodnotes' Canvas team.
- Company: Join a leading tech company focused on innovative note-taking solutions.
- Benefits: Enjoy wellness budgets, global connectivity, and comprehensive health coverage.
- Other info: Experience a dynamic environment with opportunities for growth and autonomy.
- Why this job: Make a real impact on user experiences while working with cutting-edge AI tools.
- Qualifications: 1-4 years in UX research with a strong product mindset and adaptability.
The predicted salary is between 35000 - 45000 € per year.
The Canvas team at Goodnotes is at the heart of our core note-taking experience — used and loved by millions every day. We build and maintain the foundational components that turn any device into an endless, expressive digital notebook, including drawing, writing, and typing tools, the canvas interaction model, content creation and editing flows, and our rendering engine. We value efficiency and focus, with minimal meetings and an emphasis on getting things done.
We are looking for a curious and AI-native UX Researcher to join our Canvas team. In this role, you will conduct high-volume user research, uncover actionable insights, and help shape product priorities for one of the most strategic areas at Goodnotes. You will work closely with designers, PMs, and engineers in a fast-paced, highly autonomous environment where ownership, adaptability, and AI-powered workflows are highly valued.
This is a 12-month fixed-term contract (renewable / convertible).
This is the role for you if you're excited to work on:
- High-impact user research: Conduct a high volume of moderated and unmoderated interviews — both in-person and virtual — at scale to deeply understand user behaviours, pain points, and unmet needs across Canvas experiences.
- Turning insights into product direction: Synthesize research findings into actionable recommendations that directly influence product priorities, roadmap decisions, and backlog shaping.
- AI-native research workflows: Leverage AI-powered tools and workflows to accelerate research operations, synthesis, and insight generation, helping scale the impact of UX research across the team.
- Working in ambiguity: Partner closely with designers, PMs, and engineers in a fast-paced environment where problems are often loosely defined and teams optimise for speed and impact.
- Owning the research function within Canvas: Operate with a high level of autonomy as the dedicated researcher on the team, helping establish how research informs decision-making in one of Goodnotes' most important product areas.
- Shaping the future of Canvas: Influence the evolution of a strategic product area that will become the foundation for many future Goodnotes experiences.
The skills you will need to be successful:
- 1–4 years of experience in UX research, customer research, product discovery, or adjacent user-focused roles, ideally within fast-paced product environments.
- AI-native approach to work, with enthusiasm for leveraging AI tools to improve research speed, scale, and operational efficiency.
- Strong product mindset with the ability to connect user insights to product decisions, prioritisation, and business impact.
- Experience independently planning and conducting qualitative research, including moderated and unmoderated interviews, and synthesising findings into actionable insights.
- Growth mindset with strong curiosity, adaptability, and openness to feedback and continuous learning.
- Comfortable operating in ambiguous, low-process environments with a high level of ownership, autonomy, and bias toward execution.
What's in it for you:
- Customized Growth & Wellness Budgets: We provide dedicated stipends for the things that keep you at your best, including noise-cancelling headphones for deep focus, professional training, personal development, and health and wellness activities.
- Global Connectivity: While we embrace flexible work, we love seeing each other. We provide sponsored visits to our beautiful office locations to foster face-to-face collaboration.
- Company-Wide Offsites: Once a year, we gather the entire global team in person to celebrate our wins, align on our vision, and build lasting connections.
- Comprehensive Health Coverage: Your well-being is our priority. We offer premium medical insurance for you and your dependents to ensure peace of mind for your whole family.
UX Researcher employer: Gofractional
At Goodnotes, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. As a UX Researcher in our Canvas team, you'll enjoy a flexible work environment that prioritises efficiency and autonomy, alongside unique benefits like customized growth budgets and comprehensive health coverage. Join us to shape the future of digital note-taking while working with cutting-edge AI tools and a passionate team dedicated to making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land UX Researcher
✨Tip Number 1
Get to know the company inside out! Research Goodnotes, their products, and their culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the Canvas team.
✨Tip Number 2
Practice your pitch! Be ready to discuss your experience in UX research and how it aligns with the role. Highlight your AI-native approach and how you've used insights to drive product decisions in the past.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Goodnotes family.
We think you need these skills to ace UX Researcher
Some tips for your application 🫡
Show Your Curiosity:As a UX Researcher, curiosity is key! Make sure to highlight your eagerness to learn and explore user behaviours in your application. Share examples of how you've dug deep into user insights in the past.
Tailor Your Experience:When applying, connect your previous experiences directly to the role. Mention any high-volume research projects you've worked on and how they relate to the Canvas team’s goals. We want to see how you can bring value!
Emphasise AI Tools:Since we’re looking for someone with an AI-native approach, don’t forget to mention any AI tools or workflows you’ve used in your research. Show us how you can leverage technology to enhance your research processes.
Keep It Clear and Concise:In your written application, clarity is crucial. Use straightforward language and structure your thoughts well. We appreciate a clean, easy-to-read application that gets straight to the point!
How to prepare for a job interview at Gofractional
✨Know Your Users
Before the interview, dive deep into understanding the user base of Goodnotes. Familiarise yourself with their pain points and needs related to note-taking. This will help you demonstrate your ability to connect user insights to product decisions during the interview.
✨Showcase Your Research Skills
Prepare to discuss your previous UX research experiences in detail. Be ready to share specific examples of how you've conducted moderated and unmoderated interviews, synthesised findings, and turned insights into actionable recommendations. This will highlight your hands-on experience and problem-solving skills.
✨Embrace AI Tools
Since the role values an AI-native approach, come prepared to discuss how you've leveraged AI tools in your past research. Share examples of how these tools have improved your research speed and efficiency, showcasing your adaptability and forward-thinking mindset.
✨Be Ready for Ambiguity
The Canvas team operates in a fast-paced environment with loosely defined problems. Prepare to discuss how you've navigated ambiguity in previous roles. Highlight your ownership and adaptability, and be ready to share strategies for thriving in such settings.
