At a Glance
- Tasks: Lead product strategy to enhance customer journeys and drive growth in Food category.
- Company: Join a dynamic team at a leading retail company in Paddington.
- Benefits: Competitive rates, friendly team, and potential for contract extension.
- Other info: Enjoy a hybrid work model with a collaborative culture.
- Why this job: Make a real impact on millions of customers with your innovative ideas.
- Qualifications: Proven experience in product management and a data-driven mindset.
The predicted salary is between 55000 - 65000 £ per year.
Retail Product Manager - Contract - Outside IR35
UK-based | 3 days per week in-office (Paddington).
We are looking for an experienced
Senior Product Manager to join us on an initial 6 month contract.
This is a high-impact role focused on shaping and delivering product initiatives that grow our Food customer base, accelerate category performance, and deepen loyalty integration to maximise engagement and sales.
This is an opportunity to shape a critical part of our digital experience and play a key role in driving growth across high-priority business areas.
You'll have autonomy, visibility and the chance to make a tangible impact on millions of customers.
Responsibilities
As Senior Product Manager, you will own and drive the product strategy and roadmap for key areas of the app experience, ensuring seamless, engaging and commercially effective customer journeys.
You'll work cross-functionally with engineering, design, data, marketing and trading teams to deliver measurable business outcomes.
- Define and deliver product initiatives that increase acquisition, activation and retention of Food customers within the app.
- Optimise end-to-end Food journeys to improve engagement and conversion.
- Use data and experimentation to identify opportunities for growth and continuous improvement.
- Drive product enhancements that unlock growth across Food, Home & Beauty categories.
- Identify friction points and optimise browsing, discovery and checkout experiences.
- Partner closely with commercial and trading teams to align product strategy with category objectives.
- Lead deeper integrations within the app experience.
- Create compelling loyalty-led experiences that drive repeat engagement and increased basket size.
- Use personalisation and data insights to deliver relevant, high-impact customer interactions.
Requirements
- Proven experience as a Senior Product Manager delivering customer-facing digital products at scale.
- Strong track record of driving growth, engagement and measurable commercial outcomes.
- Deep understanding of app-based customer journeys and optimisation.
- Data-led mindset with experience running experiments and using insights to inform decisions.
- Excellent stakeholder management skills, with the ability to influence at all levels.
- Collaborative approach with engineering, design and business teams.
- Comfortable balancing strategic thinking with hands‑on delivery.
- Work Arrangement
- Hybrid - 3 days per week in-office (Paddington), London, England, United Kingdom
- Contract Details
- 6 month contract with possibility of extension
- Outside IR35
Benefits
- Competitive rates
- Outside IR35
- 6 month contract with possibility of extension
- Great company to work for and friendly team
- #J-18808-Ljbffr
Senior Retail Product Manager employer: Gofractional
Gofractional is an exceptional employer that prioritises a positive candidate experience and fosters a collaborative work culture in the heart of London. With a strong focus on employee growth, you will have the opportunity to enhance your skills while working with cutting-edge recruitment technologies. Join us to be part of a team that values kindness, innovation, and the continuous improvement of hiring practices.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Retail Product Manager
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Senior Retail Product Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Gofractional:Don’t forget to personalise your application for Gofractional! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Gofractional
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Gofractional offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Gofractional and contribute positively during your temporary stint.
