At a Glance
- Tasks: Manage brand accounts and drive growth through innovative strategies and strong relationships.
- Company: Dynamic company in the influencer marketing space with a focus on creativity and collaboration.
- Benefits: Hybrid work, generous PTO, learning budget, and annual bonuses for outstanding performance.
- Other info: Opportunity to mentor and grow within a supportive team culture.
- Why this job: Join a fast-paced environment where your impact on client success is recognised and valued.
- Qualifications: 4-6 years in influencer marketing, strong campaign experience, and AI fluency.
The predicted salary is between 50000 - 65000 € per year.
Location: UK (London, Hybrid)
Employment Type: Full time
Contract Duration: 9-month Fixed-Term Contract
Compensation: Competitive, dependent on experience
What You’ll Do
You’ll manage a portfolio of brand accounts across enterprise fashion and consumer goods clients. This is a 9-month fixed‑term contract providing delivery cover during a period of rapid growth.
What you’ll own:
- Keep clients, grow them, and run delivery cleanly.
- Keep the team aligned, operating efficiently through better systems and technology.
- You are the connective tissue between Sales, Strategy, Campaigns, Paid, and Product.
- If something drifts (performance, scope, relationship, or margin) you see it early and fix it. No surprises. Steady, commercial ownership.
Key Responsibilities
- Lead the Relationship: Own client relationships across launches, seasonal campaigns, and always‑on programmes. Multi‑thread across teams. Build trust. Have direct conversations when performance needs to improve.
- Turn Insight into Strategy: Translate data into clear, actionable plans using AI to move from raw numbers to narrative faster. Present performance against KPIs (engagement, EMV, sales lift, affiliate impact) and explain what it means.
- Own Delivery End-to-End: Manage timelines, scopes, budgets, and execution across our full product suite, including Always‑On creator partnerships, Pulse campaigns, Makers (CGC), Amplify+ (paid boosting), Seeding+, and License+. Keep work on‑brand, on‑time, and within margin.
- Protect & Grow Revenue: Manage renewal timelines and model scenarios with AI to pressure‑test the numbers. Identify upsell opportunities. Speak confidently about account growth with real numbers.
- Use Data to Improve What’s Next: Forecast performance. Optimise mid‑campaign. Apply learnings to the next programme. Reporting should inform decisions, not just recap them.
- Keep the System Tight: Keep tracking clean. Watch capacity. Fix what’s inefficient. Make sure client feedback doesn’t get lost.
What We’re Looking For
- 4–6+ years in influencer or creator marketing
- Strong hands‑on campaign experience, with real fluency in TikTok
- Clear track record of account growth and retention. Bring numbers.
- Experience measured against revenue, retention, or quarterly NRR KPIs
- AI fluency, applied. Our platform is AI‑powered and you’ll be expected to get up to speed fast and use it daily for client summaries, performance narratives, renewal modelling, and upsell prep.
- Comfortable working across project management tools (Asana, Airtable, Slack) and reporting dashboards
- Enterprise fashion or consumer goods experience is a plus
- You should be commercially sharp, operationally reliable, and able to speak confidently about the revenue impact of the accounts you’ve managed
Traits That Matter
- Curious.
- Commercially aware.
- Direct.
- Adaptable.
- Strong at building trust.
- You don’t avoid hard conversations.
- You don’t wait for issues to elevate.
- You don’t need constant direction.
- You set the agenda and send the follow‑up, every time, for alignment.
What Success Looks Like
- By Month 2: You are fully ramped up, confident, and operating independently across the entire portfolio with minimal oversight. You own the growth narrative for your accounts, actively drive renewal strategy and planning, and mentor team members effectively on campaigns and processes. Expansion opportunities have been identified, documented, and prioritised in collaboration with Sales and Strategy.
- By Month 9: Your accounts are in significantly better shape than when you started; with stronger client relationships, improved revenue and margins, cleaner operations, and a clear plan for continued growth.
Benefits
- Hybrid working: Up to 2 days a week in the office, with the rest remote.
- Annual Time Off: 25 days PTO + bank holidays, 4 company‑wide days off (Kyra Days), 3 wellness days, and paid sick leave each year
- Growth: Annual Learning & Development budget to invest in your skills.
- Rewards: Annual bonus scheme to recognise great work
- Support: If you have a condition or require an adjustment to our interview process - please let us know so we can make adjustments to support you.
Senior Client Solutions Manager employer: Gofractional
Join a dynamic and innovative team as a Senior Client Solutions Manager in London, where you'll thrive in a hybrid work environment that promotes flexibility and work-life balance. With a strong focus on employee growth, you'll benefit from an annual learning and development budget, generous time off, and a supportive culture that values direct communication and collaboration. This role offers the unique opportunity to work with leading brands in the fashion and consumer goods sectors, driving impactful results while being part of a rapidly growing company.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Client Solutions Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in influencer or creator marketing. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising your pitch. You want to showcase your experience with account growth and retention, so have some solid examples ready. Remember, confidence is key!
✨Tip Number 3
Show off your AI fluency! Be ready to discuss how you've used AI tools in your previous roles. This will demonstrate that you're not just tech-savvy but also ready to hit the ground running with our platform.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team. Don’t miss out on this opportunity!
We think you need these skills to ace Senior Client Solutions Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Client Solutions Manager role. Highlight your experience in influencer marketing and any relevant achievements that align with the job description. We want to see how you can bring value to our team!
Showcase Your Numbers:Since we’re all about data-driven decisions, don’t forget to include specific metrics that demonstrate your success in account growth and retention. Bring those numbers to life and show us how you've made an impact in previous roles!
Be Authentic:We love a genuine approach! When writing your application, let your personality shine through. Share your passion for client relationships and how you tackle challenges head-on. We’re looking for someone who’s curious and adaptable, so don’t hold back!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at Gofractional
✨Know Your Numbers
As a Senior Client Solutions Manager, you'll need to bring numbers to the table. Be prepared to discuss your past account growth and retention metrics. Have specific examples ready that showcase how you've used data to drive performance and revenue.
✨Master the AI Tools
Since the role requires fluency in AI tools, make sure you’re familiar with how to use them effectively. Practice summarising client performance and creating renewal models using AI. This will show that you can hit the ground running and leverage technology for better outcomes.
✨Build Trust Through Direct Communication
Demonstrate your ability to have direct conversations about performance and expectations. Prepare scenarios where you’ve had to address issues head-on and how you turned those situations into opportunities for growth. This will highlight your adaptability and trust-building skills.
✨Showcase Your Project Management Skills
Familiarity with project management tools like Asana or Airtable is key. Be ready to discuss how you’ve managed timelines, scopes, and budgets in previous roles. Highlight any systems you’ve implemented to improve efficiency and keep client feedback organised.
