At a Glance
- Tasks: Conduct user research to uncover insights and shape product direction for Goodnotes' Canvas team.
- Company: Join Goodnotes, a leading tech company revolutionising digital note-taking.
- Benefits: Enjoy wellness budgets, global connectivity, and comprehensive health coverage.
- Other info: Fast-paced environment with opportunities for growth and autonomy.
- Why this job: Make a real impact on user experiences while working with cutting-edge AI tools.
- Qualifications: 1-4 years in UX research, strong curiosity, and adaptability.
The predicted salary is between 40000 - 50000 € per year.
The Canvas team at Goodnotes is at the heart of our core note-taking experience — used and loved by millions every day. We build and maintain the foundational components that turn any device into an endless, expressive digital notebook, including drawing, writing, and typing tools, the canvas interaction model, content creation and editing flows, and our rendering engine. We value efficiency and focus, with minimal meetings and an emphasis on getting things done.
We are looking for a curious and AI-native UX Researcher to join our Canvas team. In this role, you will conduct high-volume user research, uncover actionable insights, and help shape product priorities for one of the most strategic areas at Goodnotes. You will work closely with designers, PMs, and engineers in a fast-paced, highly autonomous environment where ownership, adaptability, and AI-powered workflows are highly valued.
This is a 12-month fixed-term contract (renewable / convertible).
This is the role for you if you're excited to work on:
- High-impact user research: Conduct a high volume of moderated and unmoderated interviews — both in-person and virtual — at scale to deeply understand user behaviours, pain points, and unmet needs across Canvas experiences.
- Turning insights into product direction: Synthesize research findings into actionable recommendations that directly influence product priorities, roadmap decisions, and backlog shaping.
- AI-native research workflows: Leverage AI-powered tools and workflows to accelerate research operations, synthesis, and insight generation, helping scale the impact of UX research across the team.
- Working in ambiguity: Partner closely with designers, PMs, and engineers in a fast-paced environment where problems are often loosely defined and teams optimise for speed and impact.
- Owning the research function within Canvas: Operate with a high level of autonomy as the dedicated researcher on the team, helping establish how research informs decision-making in one of Goodnotes' most important product areas.
- Shaping the future of Canvas: Influence the evolution of a strategic product area that will become the foundation for many future Goodnotes experiences.
The skills you will need to be successful:
- 1–4 years of experience in UX research, customer research, product discovery, or adjacent user-focused roles, ideally within fast-paced product environments.
- AI-native approach to work, with enthusiasm for leveraging AI tools to improve research speed, scale, and operational efficiency.
- Strong product mindset with the ability to connect user insights to product decisions, prioritisation, and business impact.
- Experience independently planning and conducting qualitative research, including moderated and unmoderated interviews, and synthesising findings into actionable insights.
- Growth mindset with strong curiosity, adaptability, and openness to feedback and continuous learning.
- Comfortable operating in ambiguous, low-process environments with a high level of ownership, autonomy, and bias toward execution.
What's in it for you:
- Customized Growth & Wellness Budgets: We provide dedicated stipends for the things that keep you at your best, including noise-cancelling headphones for deep focus, professional training, personal development, and health and wellness activities.
- Global Connectivity: While we embrace flexible work, we love seeing each other. We provide sponsored visits to our beautiful office locations to foster face-to-face collaboration.
- Company-Wide Offsites: Once a year, we gather the entire global team in person to celebrate our wins, align on our vision, and build lasting connections.
- Comprehensive Health Coverage: Your well-being is our priority. We offer premium medical insurance for you and your dependents to ensure peace of mind for your whole family.
UX Researcher in London employer: Gofractional
At Goodnotes, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. As a UX Researcher in our Canvas team, you'll enjoy a flexible work environment that prioritises efficiency and autonomy, alongside unique benefits like customised growth budgets and global connectivity through sponsored office visits. With a strong emphasis on employee well-being and professional development, Goodnotes is committed to helping you thrive while shaping the future of digital note-taking.
StudySmarter Expert Advice🤫
We think this is how you could land UX Researcher in London
✨Tip Number 1
Get your networking game on! Reach out to current or former employees at Goodnotes on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Show off your research skills in action! Prepare a mini case study or presentation that highlights your UX research process and findings. This will not only demonstrate your expertise but also your passion for the role.
✨Tip Number 3
Be ready to discuss how you’ve used AI tools in your research. Since they’re looking for an AI-native researcher, share specific examples of how you’ve leveraged technology to enhance your research efficiency.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Goodnotes team.
We think you need these skills to ace UX Researcher in London
Some tips for your application 🫡
Show Your Curiosity:As a UX Researcher, curiosity is key! Make sure to highlight your eagerness to learn and explore user behaviours in your application. Share examples of how you've dug deep into user insights in the past.
Tailor Your Insights:When you write about your experience, connect your research findings to product decisions. We want to see how your insights have shaped previous projects. Be specific and show us the impact of your work!
Embrace AI Tools:Since we value an AI-native approach, mention any AI tools or workflows you've used in your research. This will show us you're ready to hit the ground running and can leverage technology to enhance your research.
Keep It Clear and Concise:In a fast-paced environment like ours, clarity is crucial. Make sure your application is well-structured and easy to read. Avoid jargon and get straight to the point to make a strong impression!
How to prepare for a job interview at Gofractional
✨Know Your Research Methods
Make sure you’re well-versed in various UX research methods, especially moderated and unmoderated interviews. Be ready to discuss how you've applied these techniques in past projects and the insights you gained from them.
✨Showcase Your AI Savvy
Since the role values an AI-native approach, come prepared to talk about any AI tools you've used in your research. Share specific examples of how these tools helped you streamline processes or uncover insights more efficiently.
✨Connect Insights to Product Decisions
Be ready to demonstrate how your research has influenced product direction in previous roles. Prepare a few case studies where your findings led to actionable recommendations that shaped product priorities.
✨Embrace Ambiguity
The Canvas team thrives in fast-paced environments with loosely defined problems. Share experiences where you successfully navigated ambiguity, showcasing your adaptability and ownership in driving research outcomes.
