Gofractional in London is seeking a Strategic Customer Success Manager for a 14-month fixed-term contract. You will own the retention and expansion of a mid-market LandTech portfolio, driving NRR with high-touch onboarding and proactive churn mitigation.
You will collaborate with Product and Marketing to relay customer insights and identify upsell opportunities, ensuring long-term ROI. The role requires 3+ years in customer success or account management, strong stakeholder management, and a
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Strategic CSM for LandTech | 14-Month Growth & Retention in London employer: Gofractional
Gofractional is an exceptional employer that prioritises a positive candidate experience and fosters a collaborative work culture in the heart of London. With a strong focus on employee growth, you will have the opportunity to enhance your skills while working with cutting-edge recruitment technologies. Join us to be part of a team that values kindness, innovation, and the continuous improvement of hiring practices.
