At a Glance
- Tasks: Manage brand accounts and drive growth through strategic insights and effective delivery.
- Company: Dynamic company in the influencer marketing space with a focus on innovation.
- Benefits: Hybrid work, generous PTO, learning budget, and annual bonuses.
- Other info: Opportunity for significant career growth and mentorship within a supportive team.
- Why this job: Join a fast-paced environment and make a real impact on brand partnerships.
- Qualifications: 4-6 years in influencer marketing, strong campaign experience, and AI fluency.
The predicted salary is between 50000 - 60000 € per year.
Location: UK (London, Hybrid)
Employment Type: Full time
Contract Duration: 9-month Fixed-Term Contract
Compensation: Competitive, dependent on experience
What You’ll Do
You’ll manage a portfolio of brand accounts across enterprise fashion and consumer goods clients. This is a 9-month fixed‑term contract providing delivery cover during a period of rapid growth.
What you’ll own:
- Keep clients, grow them, and run delivery cleanly.
- Keep the team aligned, operating efficiently through better systems and technology.
- You are the connective tissue between Sales, Strategy, Campaigns, Paid, and Product.
- If something drifts (performance, scope, relationship, or margin) you see it early and fix it. No surprises. Steady, commercial ownership.
Key Responsibilities
- Lead the Relationship: Own client relationships across launches, seasonal campaigns, and always‑on programmes. Multi‑thread across teams. Build trust. Have direct conversations when performance needs to improve.
- Turn Insight into Strategy: Translate data into clear, actionable plans using AI to move from raw numbers to narrative faster. Present performance against KPIs (engagement, EMV, sales lift, affiliate impact) and explain what it means.
- Own Delivery End-to-End: Manage timelines, scopes, budgets, and execution across our full product suite, including Always‑On creator partnerships, Pulse campaigns, Makers (CGC), Amplify+ (paid boosting), Seeding+, and License+. Keep work on‑brand, on‑time, and within margin.
- Protect & Grow Revenue: Manage renewal timelines and model scenarios with AI to pressure‑test the numbers. Identify upsell opportunities. Speak confidently about account growth with real numbers.
- Use Data to Improve What’s Next: Forecast performance. Optimise mid‑campaign. Apply learnings to the next programme. Reporting should inform decisions, not just recap them.
- Keep the System Tight: Keep tracking clean. Watch capacity. Fix what’s inefficient. Make sure client feedback doesn’t get lost.
What We’re Looking For
- 4–6+ years in influencer or creator marketing
- Strong hands‑on campaign experience, with real fluency in TikTok
- Clear track record of account growth and retention. Bring numbers.
- Experience measured against revenue, retention, or quarterly NRR KPIs
- AI fluency, applied. Our platform is AI‑powered and you’ll be expected to get up to speed fast and use it daily for client summaries, performance narratives, renewal modelling, and upsell prep.
- Comfortable working across project management tools (Asana, Airtable, Slack) and reporting dashboards
- Enterprise fashion or consumer goods experience is a plus
- You should be commercially sharp, operationally reliable, and able to speak confidently about the revenue impact of the accounts you’ve managed
Traits That Matter
- Curious. Commercially aware. Direct. Adaptable. Strong at building trust.
- You don’t avoid hard conversations. You don’t wait for issues to elevate.
- You don’t need constant direction. You set the agenda and send the follow‑up, every time, for alignment.
What Success Looks Like
- By Month 2: You are fully ramped up, confident, and operating independently across the entire portfolio with minimal oversight. You own the growth narrative for your accounts, actively drive renewal strategy and planning, and mentor team members effectively on campaigns and processes. Expansion opportunities have been identified, documented, and prioritised in collaboration with Sales and Strategy.
- By Month 9: Your accounts are in significantly better shape than when you started; with stronger client relationships, improved revenue and margins, cleaner operations, and a clear plan for continued growth.
Benefits
- Hybrid working: Up to 2 days a week in the office, with the rest remote.
- Annual Time Off: 25 days PTO + bank holidays, 4 company‑wide days off (Kyra Days), 3 wellness days, and paid sick leave each year
- Growth: Annual Learning & Development budget to invest in your skills.
- Rewards: Annual bonus scheme to recognise great work
- Support: If you have a condition or require an adjustment to our interview process - please let us know so we can make adjustments to support you.
Senior Client Solutions Manager in London employer: Gofractional
Join a dynamic team as a Senior Client Solutions Manager in London, where you'll thrive in a hybrid work environment that promotes flexibility and work-life balance. With a strong focus on employee growth, we offer an annual learning and development budget, competitive compensation, and a supportive culture that values direct communication and collaboration. Experience the excitement of working with leading brands in the fashion and consumer goods sectors while enjoying generous time off and a rewarding bonus scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Client Solutions Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to client management and campaign delivery. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your experience effectively!
✨Tip Number 3
Showcase your AI fluency! Be ready to discuss how you've used AI tools in past roles to drive results. Bring examples of how you turned data into actionable insights that improved client relationships or campaign performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team. Let’s get you that Senior Client Solutions Manager role!
We think you need these skills to ace Senior Client Solutions Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Client Solutions Manager role. Highlight your experience in influencer marketing and any relevant achievements that align with the job description. We want to see how you can bring value to our team!
Showcase Your Numbers:When discussing your past roles, don’t shy away from sharing specific metrics and results. Whether it’s account growth or campaign performance, we love seeing hard numbers that demonstrate your impact. Remember, we’re all about data-driven success!
Be Authentic:Let your personality shine through in your application. We’re looking for someone who is curious, adaptable, and direct. Share examples of how you've built trust with clients or tackled tough conversations. We appreciate honesty and a genuine approach!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Gofractional
✨Know Your Numbers
As a Senior Client Solutions Manager, you'll need to bring numbers to the table. Be prepared to discuss your past account growth and retention metrics. Have specific examples ready that showcase how you've used data to drive results and improve client relationships.
✨Master the AI Tools
Since the role requires fluency in AI tools, make sure you’re comfortable discussing how you've applied AI in your previous roles. Familiarise yourself with the specific AI applications mentioned in the job description, and think of ways you can leverage them to enhance client performance narratives.
✨Build Trust Through Direct Communication
The ability to have direct conversations about performance is crucial. Prepare for potential tough questions and practice how you would address performance issues with clients. Show that you can handle difficult conversations with confidence and clarity.
✨Showcase Your Project Management Skills
With experience in project management tools like Asana and Airtable being essential, come ready to discuss how you've used these tools to keep projects on track. Highlight any specific instances where your organisational skills led to successful campaign delivery and client satisfaction.
