At a Glance
- Tasks: Execute and coordinate regional CRM campaigns while optimising operational processes.
- Company: Dynamic company focused on innovative marketing strategies.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Fast-paced environment with diverse projects and collaboration across teams.
- Why this job: Join a vibrant team and make an impact through data-driven marketing initiatives.
- Qualifications: Experience in CRM or digital marketing and strong organisational skills.
The predicted salary is between 40000 - 50000 £ per year.
The Role
As a
Regional CRM & Ops Executive , you'll play a key role in delivering CRM incentivised regional campaigns, ensuring operational excellence across your deliverables.
You'll be responsible for coordinating the regional CRM calendar and executing campaigns that span the set up of offers, inapp merchandising and CRM support.
You'll partner closely with Local CRM, Marketing, Product, Engineering and Data Science teams to align campaign priorities, improve execution processes and identify opportunities to optimise performance.
You'll combine strong organisational skills with a passion for customer experience, using data and experimentation to continuously improve campaign effectiveness.
This role is ideal for someone who enjoys balancing campaign execution with operational improvements and is excited by working across multiple stakeholders and markets.
This is a 12 month fixed term contract and will be a hybrid role requiring 3 days a week from our London HQ.
- What you'll be doing
- Own the day-to-day execution and coordination of the regional CRM initiatives, ensuring campaigns are delivered accurately and on time.
- Build, proof, deploy and QA promotion set up and CRM campaigns across email, push notifications and in-app messaging.
- Identify opportunities to improve CRM processes, campaign workflows and operational efficiency.
- Lead the execution of regional CRM tests and experiments, working with stakeholders to prioritise learning opportunities.
- Monitor customer behaviour, campaign performance and competitor activity to identify opportunities for optimisation.
- Proactively manage stakeholder communication, ensuring priorities, timelines and dependencies are clearly understood.
Requirements
- Experience in CRM, lifecycle marketing or digital marketing.
- Bachelor's degree in Marketing, Business or a related discipline, or equivalent practical experience.
- Experience delivering CRM campaigns using platforms such as Braze, Journey or similar.
- Strong organisational skills with the ability to manage multiple projects and stakeholders simultaneously.
- Strong communication and collaboration skills, with experience working across cross-functional teams.
- High attention to detail and commitment to delivering accurate, high-quality campaigns.
- Comfortable working in a fast-paced environment with changing priorities.
- Experience using reporting tools such as Looker, Tableau or similar is preferred.
- Basic understanding of HTML and CRM templates is desirable.
- Experience supporting experimentation or A/B testing programmes is a plus.
Employment Type
Full time
Location
London - The River Building HQ
Location Type
- Hybrid
- #J-18808-Ljbffr
Regional CRM & Ops Executive in London employer: Gofractional
Gofractional is an exceptional employer that prioritises a positive candidate experience and fosters a collaborative work culture in the heart of London. With a strong focus on employee growth, you will have the opportunity to enhance your skills while working with cutting-edge recruitment technologies. Join us to be part of a team that values kindness, innovation, and the continuous improvement of hiring practices.
StudySmarter Expert Advice🤫
We think this is how you could land Regional CRM & Ops Executive in London
✨Dive into Local Events
Get involved with local marketing and communications events! These are great places to meet people from the industry, learn about temporary roles, and even uncover hidden job leads. Check out local networking events or marketing conferences that might be happening in your area.
✨Show Off Your Work
Create a standout digital portfolio showcasing your previous campaigns, writing samples, or projects. Share this on social media and professional groups relevant to marketing-communications. This public visibility can often attract interest from potential employers, especially for those temporary gigs!
✨Utilise Online Job Boards
Focus on job boards specific to marketing and communications. Sites like MarketingJobs.com or even LinkedIn can have temp roles that aren’t always advertised on the usual job sites. Keep your eyes peeled and apply through our website—temp roles can come up unexpectedly, and you want to be first in line!
✨Tap into Your Uni's Resources
If you're still at university, don't forget to lean on your career services for temporary marketing roles. They often have connections to firms looking for interns or temporary staff who can jump in at short notice. Plus, networking with your professors can lead to some valuable opportunities—always worth a chat!
We think you need these skills to ace Regional CRM & Ops Executive in London
Some tips for your application 🫡
Highlight Your Experience with Campaigns:In marketing-communications, it’s all about showcasing your ability to create impactful campaigns. Make sure to include any relevant projects you’ve worked on in your CV, detailing your role, the strategies used, and the results achieved. We're looking for candidates who can demonstrate their creativity and analytical skills!
Tailor Your Writing Samples:For a temporary role, we want to see your versatility and adaptability in communication. Include a couple of writing samples that align with our brand voice or reflect your ability to engage various audiences. This gives us a taste of what you can bring to the team at Gofractional from day one!
Show Off Your Digital Savvy:Digital marketing is a big part of marketing-communications, so make sure your application reflects your understanding of social media, SEO, and content marketing. Feel free to throw in any certificates you've earned in these areas—it shows your initiative and dedication to learning the latest trends!
Express Your Enthusiasm for the Short-Term Role:In your cover letter, focus on why you’re interested in this temporary position at Gofractional specifically. Share what you hope to learn during your time with us and how you can contribute to our ongoing projects. We're all about passion and potential, so let that shine through!
How to prepare for a job interview at Gofractional
✨Showcase Your Creative Portfolio
As a candidate for a temporary marketing-communications role at Gofractional, your portfolio will speak volumes. Bring along samples of your best work—think campaigns you've managed, social media content, and any visuals. Be ready to talk through your creative process and the impact your work had on previous projects.
✨Understand the Latest Trends
We know the marketing-communications field moves at lightning speed. Make sure you brush up on the latest trends—such as digital storytelling or the effectiveness of influencer partnerships. Being able to discuss these trends during your interview will show Gofractional you're not just up-to-date but also eager to innovate.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly and work on short timelines. Share examples from your past where you had to pivot a strategy or campaign swiftly to meet changing demands. This will reassure Gofractional that you’re ready to hit the ground running.
✨Ready Your Communication Strategy
Be prepared for questions that assess your communication skills. You might get asked to pitch a marketing idea on the spot or create a quick content plan. This is your chance to shine and show how your unique perspective can solve problems for Gofractional, so think on your feet and don't hesitate to showcase your creativity!
