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- Tasks: Lead complex cloud-based programs and enhance developer experiences for PlayStation's global platform.
- Company: Join the iconic PlayStation team, driving innovation in gaming and digital entertainment.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact on the future of gaming while collaborating with top industry talent.
- Qualifications: 7+ years in Technical Program Management and strong communication skills required.
- Other info: Dynamic role with potential for career advancement in a fast-paced environment.
The predicted salary is between 54000 - 84000 £ per year.
We are seeking a Senior Technical Program Manager (9-month fixed-term contract) to join the Engineering Technical Operations group, supporting the PlayStation Partners Platform. The PlayStation Partners Platform powers applications used globally by content creators to develop, publish and manage content on the PlayStation platform - including games, apps, movies, music, and more. This is a critical ecosystem supporting PlayStation's global business.
The ideal candidate has experience leading complex cloud-based programs across enterprise environments, with a strong focus on improving efficiency, agility, reliability, and operational excellence. If you thrive in ambiguity, enjoy aligning cross-functional stakeholders, and are passionate about driving meaningful outcomes at scale, we would love to hear from you.
This is a senior individual contributor role, working closely with Directors, Engineering Managers, TPMs, and SRE/Operations teams to drive cloud platform initiatives, service reliability improvements, and developer experience enhancements. This role will play a key part in sustaining and advancing the Partner Platform during a critical period of transformation. You will operate at the intersection of engineering delivery, operational excellence, and developer enablement ensuring the platform remains resilient, scalable, and aligned with PlayStation's global ambitions.
What You'll Be Doing:
- Stakeholder Management & Communication
- Translate ambiguous business and technical requirements into structured, executable engineering plans.
- Drive cross-functional alignment across Engineering, Operations, Product, Security, and external stakeholders.
- Communicate program health, risks, milestones, and outcomes clearly to leadership.
- Partner with service owners to balance reliability, feature delivery, and cost optimization.
- Provide transparency through clear, metric-driven reporting.
- Lead structured delivery of complex programs (roadmaps, dependencies, risk mitigation, sequencing).
- Coordinate work across a globally distributed operations team to ensure predictable and safe delivery.
- Plan and execute cross-platform initiatives (e.g., major upgrades, reliability improvements, cost optimization, modernization efforts).
- Monitor program health and adjust plans based on shifting priorities.
- Ensure objectives are measurable and aligned with business outcomes.
- Facilitate delivery cadences (stand-ups, sprint planning, status reviews) and drive accountability.
- Capture and socialize lessons learned to improve planning and operational rigor.
- Strong understanding of SRE and platform operations practices:
- Infrastructure-as-Code (Terraform)
- CI/CD automation (Jenkins, GitHub Actions, ArgoCD)
- Compliance and lifecycle management (patching, upgrades)
- Cloud platforms (AWS preferred; GCP/Azure familiarity beneficial)
- Familiarity with enterprise-scale production systems and operational excellence frameworks.
- Understanding of observability, reliability engineering principles (SLA/SLO/SLI), and cost optimization practices.
What We're Looking For:
- 7+ years of experience in Technical Program Management, Engineering Management, or a related technical role.
- Bachelor's or Master's degree in Computer Science, Engineering, or related field (or equivalent experience).
- Proven experience working closely with Operations, SRE, or Platform Engineering teams.
- Strong ability to decompose ambiguity into structured, sequenced workstreams.
- Demonstrated success driving complex cross-team programs.
- Exceptional communication skills; comfortable influencing engineering and executive audiences.
- Experience operating in agile environments across distributed teams.
- Comfortable facilitating workshops, retrospectives, and decision forums.
- Proficiency with tools such as JIRA, Confluence, and related systems.
- Customer-centric mindset with an understanding of service reliability and experience.
- Interest in gaming, digital entertainment, or consumer technology is a plus.
Preferred Qualifications
- Experience leading enterprise-scale modernization or migration programs.
- Background in software engineering, architecture, or data engineering.
- Experience working across multiple regions and time zones.
- Industry certifications (PMP, Scrum, Agile, SAFe) are advantageous but not required.
- Experience with:
- Cloud platforms (AWS, GCP, Azure)
- Observability tools (Splunk, Datadog, CloudWatch, Domo, Tableau)
- CI/CD and artifact tooling (Terraform, GitHub, Artifactory, Jenkins)
- Reliability engineering principles (SLA/SLO/SLI)
Interim Senior Technical Program Manager in London employer: Gofractional
Contact Detail:
Gofractional Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interim Senior Technical Program Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at PlayStation or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to Technical Program Management. Think about how you can showcase your experience with cloud platforms and cross-functional collaboration. We want you to shine!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Interim Senior Technical Program Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Technical Program Manager role. Highlight your experience in leading cloud-based programs and any relevant technical expertise to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role and how you can contribute to the PlayStation Partners Platform. Share specific examples of your past successes in similar environments to make your application stand out.
Showcase Your Communication Skills: Since this role involves a lot of stakeholder management, demonstrate your exceptional communication skills in your application. Use clear and concise language to convey your ideas and experiences, just like you would in a team meeting.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets into the right hands!
How to prepare for a job interview at Gofractional
✨Know Your Stuff
Make sure you brush up on your knowledge of cloud platforms, especially AWS, as well as SRE practices. Be ready to discuss how you've led complex programs in the past and how you can translate ambiguous requirements into actionable plans.
✨Showcase Your Communication Skills
Since this role involves a lot of stakeholder management, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated program health and risks to leadership in previous roles.
✨Demonstrate Cross-Functional Collaboration
Be prepared to share specific instances where you've aligned cross-functional teams. Highlight your experience working with Engineering, Operations, and Product teams to drive initiatives and improve service reliability.
✨Prepare for Technical Questions
Expect technical questions related to CI/CD automation and Infrastructure-as-Code. Brush up on tools like Terraform and Jenkins, and be ready to discuss how you've implemented these in past projects to enhance operational excellence.