At a Glance
- Tasks: Lead and transform our supply chain into a streamlined, efficient operation across the UK and Netherlands.
- Company: Join Moonpig, a dynamic e-commerce leader focused on innovation and growth.
- Benefits: Competitive salary, bonuses, private healthcare, and generous holiday allowance.
- Other info: Enjoy flexible working arrangements and excellent career growth opportunities.
- Why this job: Make a real impact by shaping the future of our supply chain during key seasonal peaks.
- Qualifications: Proven experience in supply chain transformation and team leadership in e-commerce or retail.
The predicted salary is between 70000 - 90000 € per year.
We're looking for an experienced Group Head of Supply Chain (Transformation) to join us on a 12-month interim basis, based in London with travel across the UK and Netherlands. This is a high-impact leadership role focused on transforming our supply chain into a single, aligned Group function. You'll simplify how we work, bring teams together, and improve performance across availability, stock, and operational efficiency—ensuring we're set up for success during key seasonal peaks.
Working closely with the COO and cross-functional teams, you'll shape the future of supply chain at Moonpig, building a scalable model that supports both current markets and future growth.
Key Responsibilities:- Combine the UK and Netherlands supply chain teams into one Group function with clear roles, responsibilities and consistent ways of working.
- Redesign processes, governance and success measures to create a simple, scalable operating model in collaboration with Buying and Operations teams.
- Deliver supply chain KPIs across availability, warehouse utilisation, stock cover and peak readiness.
- Reduce total stock value by more than 30% through improved forecasting, replenishment and stock control.
- Reduce UK pallet volumes by more than 25% to enable exit from third-party storage.
- Own supply chain planning and stock optimisation using Slim4 and data-led forecasting.
- Lead readiness for key seasonal peaks including Christmas, Valentine's Day, Mother's Day and Father's Day.
- Bring New Markets (USA, Australia, Ireland) into the team's scope, including Slim4 expansion.
- Lead and develop UK and NL teams through a period of change.
- Coach team leads and assess long-term leadership potential.
- Recommend and implement a sustainable future leadership structure.
- Support external hiring for a permanent lead if required.
- Build capability and accountability across the team.
- Proven experience leading supply chain transformation in e-commerce or D2C; relevant retail or FMCG experience also considered.
- Proven track record of reducing inventory and working capital while maintaining product availability.
- Strong expertise in forecasting, replenishment, stock optimisation and supplier coordination.
- Experience combining teams and embedding consistent ways of working across markets.
- Strong experience managing peak trading cycles in seasonal environments.
- Ability to coach and develop leaders while shaping future team structures.
- Experience implementing supply chain planning tools, ideally Slim4 or similar.
- Exposure to international supply chain operations and multi-market environments.
- Experience in interim or transformation leadership roles.
- Experience reducing warehouse footprint or removing third-party storage.
- Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts.
- Wellbeing First: Private healthcare (UK), mental health support & dog-friendly offices (London & NL).
- Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working.
- Career Growth: Learning allowances, coaching & development programs.
- Work Arrangement: Fixed Term Contract (12-month interim basis) | Hybrid with travel across UK and Netherlands | Regular in-person office time expected (1-3 days in office, depending on role/team).
Interim Group Head of Supply Chain in London employer: Gofractional
At Moonpig, we pride ourselves on being an exceptional employer that champions innovation and collaboration within our dynamic supply chain team. Our London-based role offers a competitive salary, generous benefits, and a supportive work culture that prioritises employee wellbeing and career growth through tailored development programmes. With the opportunity to lead transformative initiatives across the UK and Netherlands, you'll be part of a forward-thinking organisation that values your contributions and fosters a flexible, inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Interim Group Head of Supply Chain in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the supply chain industry, especially those who have experience with transformation roles. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Prepare for interviews by researching the company’s current supply chain processes and challenges. Show them you’re not just another candidate; you’re someone who understands their needs and has actionable ideas to improve their operations.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email reiterating your enthusiasm for the role and how you can contribute to their supply chain transformation. It keeps you on their radar!
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills and experience. Plus, it shows you’re genuinely interested in joining our team at Moonpig.
We think you need these skills to ace Interim Group Head of Supply Chain in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Group Head of Supply Chain. Highlight your experience in supply chain transformation, especially in e-commerce or D2C. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this interim role. Share specific examples of how you've successfully led supply chain transformations in the past.
Showcase Your Leadership Skills:Since this is a leadership role, make sure to emphasise your experience in coaching and developing teams. We’re looking for someone who can bring people together and drive change, so let us know how you’ve done that before!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you into our system quickly!
How to prepare for a job interview at Gofractional
✨Know Your Supply Chain Stuff
Make sure you brush up on your supply chain knowledge, especially around transformation in e-commerce and D2C. Be ready to discuss specific strategies you've used to reduce inventory and improve forecasting—this will show you're the right fit for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams through change. Highlight your experience in coaching and developing leaders, as well as how you've combined teams and established consistent ways of working across different markets.
✨Be Data-Driven
Since this role involves a lot of data-led decision-making, come prepared with insights on how you've used tools like Slim4 or similar for stock optimisation. Discuss how you've improved KPIs in previous roles, particularly around availability and operational efficiency.
✨Understand Seasonal Peaks
Familiarise yourself with the key seasonal peaks mentioned in the job description. Be ready to share your experiences managing peak trading cycles and how you've prepared teams for these busy periods—this will demonstrate your readiness for the challenges ahead.
