At a Glance
- Tasks: Lead the hotel's sales strategy and build valuable customer relationships.
- Company: Join a leading hotel brand with a focus on growth and innovation.
- Benefits: Competitive salary, 28 days holiday, gym access, and exclusive discounts.
- Other info: Enjoy comprehensive training and wellness programmes for personal development.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Strong hotel sales experience and excellent relationship-building skills.
The predicted salary is between 56700 - 69300 £ per year.
Position Summary
Director of Sales & Marketing, you will lead the hotel's sales function, build valuable customer relationships and identify new opportunities to grow revenue, occupancy and market share.
Working closely with the General Manager and wider leadership team, you will translate market insight into a focused commercial strategy that strengthens the hotel's performance and positioning.
You will also lead, coach and develop a high-performing sales team, creating the clarity, energy and accountability needed to deliver ambitious results.
The impact you'll make
You will take ownership of the hotel's sales strategy, ensuring that our people, partnerships and commercial activity are aligned behind the right priorities.
Your responsibilities will include
- Developing and delivering the hotel's strategic sales plan across its key market segments
- Leading both proactive and reactive sales activity to generate new business and convert opportunities
- Building long-term, value-based relationships with key accounts, customers and local partners
- Using market intelligence, performance data and competitor insight to identify opportunities and adjust strategy
- Working with Revenue Management to strengthen occupancy, Rev PAR and market share
- Representing Sales within the hotel's leadership team and acting as a trusted commercial partner to the General Manager
- Collaborating with Area Sales, Group Sales, Event Management and regional Marketing Communications teams
- Participating in sales calls, client events and trade shows to develop relationships and secure business
- Identifying creative marketing and public-relations opportunities that enhance the hotel's profile
- Overseeing the marketing budget and developing property-specific campaigns, promotions and collateral
- Ensuring a seamless handover between Sales and Operations so that every customer receives an exceptional experience
- Maintaining strong commercial performance by growing revenue, managing costs and delivering a return for both the owner and Marriott International
- Acting as the hotel's authority on sales processes, customer agreements and sales contracts
What we're looking for
You will bring strong hotel sales experience, sound commercial judgement and the ability to turn insight into action.
You will be comfortable influencing senior stakeholders, leading a team and balancing immediate revenue opportunities with longer-term strategic growth.
You will also have
- Progressive experience within sales, marketing or a closely related commercial discipline
- Previous experience within the hotel or wider hospitality industry
- A track record of strong performance and increasing responsibility
- Experience leading, supervising or developing others
- Strong knowledge of strategic account management and business development
- The confidence to analyse market trends, competitor activity and commercial performance
- Excellent relationship-building, communication and influencing skills
- A customer-focused approach and a commitment to delivering exceptional service
- The ability to collaborate effectively across Sales, Revenue Management, Events, Marketing and Operations
- What is in it for you
In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
- 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service
- Annual Performance Review pay adjustments
- Complimentary gym and spa access
- Free meals while at work
- Dry-cleaning service availability for uniforms
- Complimentary enrolment in Benefit Hub, granting unlimited deals from various retailers and more
- 20% discount at any of the St. Pancras outlets
- Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries
- Travel ticket season loan
- Life Assurance Scheme
- Cycle to work scheme
- Employee Assistance Programme access
- Mental Health First Aiders within the team
- Comprehensive Training and Development programme participation
- Awards and recognition celebrations, among many other benefits
- Outstanding Wellness program
- #J-18808-Ljbffr
Interim Director of Sales & Marketing in London employer: Gofractional
Gofractional is an exceptional employer that prioritises a positive candidate experience and fosters a collaborative work culture in the heart of London. With a strong focus on employee growth, you will have the opportunity to enhance your skills while working with cutting-edge recruitment technologies. Join us to be part of a team that values kindness, innovation, and the continuous improvement of hiring practices.
StudySmarter Expert Advice🤫
We think this is how you could land Interim Director of Sales & Marketing in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Gofractional. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Gofractional
Don't be shy about reaching out to Gofractional directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Interim Director of Sales & Marketing in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Gofractional and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Gofractional
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
