At a Glance
- Tasks: Lead exciting new business opportunities from pitch to contract while mentoring junior team members.
- Company: Join a dynamic company that values creativity and collaboration in commercial operations.
- Benefits: Enjoy hybrid working, flexible hours, bonuses, and a generous training budget.
- Other info: Great career growth opportunities with a supportive team culture.
- Why this job: Make a real impact by shaping proposals and leading pitches in a fast-paced environment.
- Qualifications: Experience in managing bids, strong writing skills, and a confident client-facing presence.
The predicted salary is between 40500 - 49500 £ per year.
Role Overview
The Commercial Operations Manager owns a portfolio of new business opportunities end to end, from pitch through to contract, and begins to manage junior team members.
This role blends process discipline with the creativity and client-facing confidence needed to lead pitches.
This is a 15 month Fixed Term Contract.
Key Responsibilities
- New business leadership
- Own the bid lifecycle for assigned opportunities end to end, from initial opportunity assessment through to submission and post-bid debrief.
- Lead selected pitch workstreams and RFI/RFP responses from brief through to submission, engaging specialist teams and international contacts where relevant.
- Write and shape compelling, technically accurate proposal content, including executive summaries, management plans and case studies, that answers the brief and reflects current market context.
- Lead pitch rehearsals and debriefs, setting the standard for how the team prepares and improves between opportunities.
- Own the credentials and case study library for an assigned sector or client set, ensuring materials stay current and impactful.
- Use the opportunity tracker and Synergist reporting to prioritise where time and resource are spent across the pipeline.
- Commercial & contract negotiation
- Collaborate on the negotiation of SOWs and work orders with clients, escalating MSA-level or high-risk terms to the Commercial Operations Director or legal counsel.
- Review contracts for commercial red flags (termination, pass-through costs, payment terms, liability) and manage redlines with Commercial Operations Director and legal counsel.
- Account growth
- Support on service upsells for existing clients, working with delivery teams to scope any additional value Right Formula could add.
- Develop and pitch new sponsorship opportunities for existing clients, including ideas flagged by Senior Commercial Operations Executives, taking them from concept through to client conversation.
- Team & process
- Mentor junior team members, reviewing their work and supporting their growth.
- Contribute to the continuous improvement of Right Formula's pitch process, templates and commercial documentation standards.
Skills & Experience Required
- Proven experience running bids or pitches end to end, from opportunity assessment through submission to post-bid debrief.
- Strong proposal writing skills, with the ability to produce clear, technically accurate content — executive summaries, management plans and case studies — that answers the brief.
- Experience leading pitch workstreams and RFI/RFP responses, coordinating specialist and international contributors to deadline.
- Commercial contract literacy: able to review SOWs and work orders, spot red flags around termination, pass-through costs, payment terms and liability, and know when to elevate to senior or legal counsel.
- A track record of identifying and pitching upsell or new sponsorship opportunities within existing accounts, working with delivery teams to scope the value.
- Confident client-facing presence, comfortable leading pitch rehearsals, debriefs and negotiation conversations.
- Experience mentoring or reviewing the work of junior colleagues and getting the best out of specialist teams without formal authority.
- Disciplined use of pipeline and reporting tools to prioritise time and resource across a portfolio of opportunities.
- Organised and calm under pressure, holding standards through tight deadlines and late changes without passing stress down to the team.
- Role Structure & Benefits
- Hybrid working
- Flexible hours with core working hours between 10am – 4pm
- Discretionary bonus scheme
- Gym & Retail Discounts
- Enhanced Employer Pension contribution
- Mental Wellbeing Day & Volunteer Day in addition to annual leave
- Sabbatical Leave in conjunction with long-service
- Employee Assistance Programme
After successfully passing probation
- Private Healthcare
- £500 per annum individual training budget
- Cycle to work scheme
- Payroll giving
- Season Ticket Loan
- Work From Anywhere Allowance
- #J-18808-Ljbffr
Commercial Operations Manager in London employer: Gofractional
Gofractional is an exceptional employer that prioritises a positive candidate experience and fosters a collaborative work culture in the heart of London. With a strong focus on employee growth, you will have the opportunity to enhance your skills while working with cutting-edge recruitment technologies. Join us to be part of a team that values kindness, innovation, and the continuous improvement of hiring practices.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Operations Manager in London
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like Gofractional. Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at Gofractional.
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at Gofractional.
We think you need these skills to ace Commercial Operations Manager in London
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at Gofractional and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at Gofractional
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like Gofractional will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to Gofractional.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at Gofractional.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at Gofractional. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
