Interim Workplace & Culture Manager

Location: London

Contract Type: Fixed-term contract (12 months, maternity cover)

Work Arrangement: On-site

Start Date: October 2026 (target)

What You'll Do

• Workplace Operations
  • Oversee the day-to-day operational running of all UK office locations, ensuring all sites are safe, functional, well-maintained, and consistently presented to a high standard.
  • Manage relationships with building management, facilities vendors, and service providers (cleaning, catering, security, maintenance, etc.).
  • Maintain office supply stock (takes inventory, orders supply, and handles delivery) and manage local budget for orders.
  • Maintain office equipment (phones, copiers, coffee machine, etc.) and schedule maintenance as needed.
  • Ensure compliance with health & safety regulations, conducting regular audits and maintaining up-to-date documentation across all sites.
  • Act as the main point of contact for on-site employees on all office-related matters, including providing concierge level service for all visiting executives and clients.
  • Maintain local office alarm, building, and parking access controls.
  • Act as local office fire warden (attend annual building training, maintain fire drill checklist, lead annual fire drill, etc.).
  • Follow proper billing protocol to process monthly expense report.
  • Provide support for the Workplace ticketing system.
  • Manage UK sundry and social budgets, tracking spend and identifying cost efficiencies.
• Employee Experience & Culture
  • Design and deliver a consistent, engaging employee experience across all office locations — from onboarding to everyday moments that matter.
  • Lead the planning and execution of company-wide and office-specific events, including all-hands, team socials, seasonal celebrations, milestone recognition, and community initiatives.
  • Champion the company's values and culture, developing programs and initiatives that bring them to life in a meaningful and authentic way.
  • Manage internal and external client meetings (conference room setup, catering, clean-up).
  • Partner with People Team, Internal Comms, and leadership to align culture initiatives with broader business goals and people strategy.
• Efficiency & Process Improvement
  • Continuously review and improve workplace and operational processes to drive efficiency, reduce friction, and enhance the employee experience.
  • Develop and maintain clear SOPs and playbooks for all core workplace and culture operations, ensuring consistency across sites.
  • Lead or contribute to cross-functional projects that improve how the business operates day-to-day.
• Travel Management
  • Act as the primary point of contact for travel tools and transportation booking enquiries, ensuring cost-efficient and employee-friendly solutions.
  • Manage ground transportation booking as needed.
  • Support employees with travel queries, escalations, and complex itineraries as needed.
  • Keep abreast of travel risk and duty of care obligations, ensuring the company meets its responsibilities for employee safety while travelling.

About You

• Around 5 years of experience in a workplace, office management, people operations, or culture-focused role, ideally within a multi-site environment.
• Proven track record of managing office portfolios and delivering high-quality employee experiences at scale.
• A natural people-person with strong interpersonal skills and the ability to build trusted relationships at all levels of the business.
• Highly organised with exceptional attention to detail and the ability to juggle multiple priorities simultaneously.
• Strong written and verbal communication skills, with the ability to engage and influence stakeholders across the business.
• Commercially minded, with experience managing budgets and vendor negotiations.
• Experience with workplace technology and ticketing systems.
• Knowledge of health & safety, ESG, and CSR best practices is desirable.

What We Can Offer

• Up to 7% pension contribution.
• Life insurance, income protection, and private medical insurance.
• Flexible hybrid working arrangements, with the option to work from anywhere across the globe two weeks each year.
• 25 days of annual leave plus two personal well-being days.
• Gifted end-of-year holidays and early Summer Friday finish in June, July, and August.
• Free counselling through employee assistance program and personalized health support.
• Enhanced maternity, paternity, family leave, and fertility policies with on-demand support from Peppy partner.
• Continuous professional development opportunities with on-demand training and global mobility opportunities.