Interim Office Manager

12 Month Fixed-Term Contract

Location: London

Work arrangement: 5 days a week in office

Level: Mid and Senior level

Salary: Not provided

Who you are

• Calm under pressure, highly organised, solutions-focused and confident managing competing priorities independently.
• Strong operational judgement, attention to detail and communication skills are essential.
• Previous experience in facilities management is essential.
• At least 3 years' office management experience.
• Strong organisational and planning skills with the ability to prioritise and manage expectations of all stakeholders effectively.
• Strong use of initiative and the ability to problem solve.
• Experience of building relationships with internal and external stakeholders.
• Extremely reliable and efficient.
• Hardworking and proactive with a positive can-do attitude.
• Strong communication skills (verbal and written) and attention to detail.
• Confident with multi-tasking and working to tight deadlines.
• Willing to continue developing and take on more responsibilities.
• Ability to work independently and take ownership of operational issues from start to finish.
• Experience supporting office operations in a fast-paced or high-growth environment is advantageous.

What the job involves

• 12 month FTC - Mat Cover.
• Support the day-to-day operations of our London office.
• Play a key role in ensuring the office operates smoothly, efficiently and to a consistently high standard for employees, visitors and stakeholders.
• Responsible for managing a wide range of operational priorities across facilities, health & safety, workplace experience, office coordination and supplier management.
• Take ownership of the day-to-day running of the London office, ensuring the environment is operationally effective, well maintained and supports a positive employee experience.
• Manage multiple operational priorities simultaneously, making informed decisions and maintaining a calm, organised approach in a fast-paced environment.
• Support effective use of office space in a hybrid working environment, including desk planning, office moves, layout coordination and space optimisation.
• Manage office facilities and building-related operations in partnership with landlords, contractors and internal teams.
• Coordinate supplier and contractor activity, including obtaining quotations, scheduling works, resolving issues and ensuring minimal disruption to the business.
• Build and maintain strong working relationships with suppliers, building management and stakeholders across the business.
• Oversee office maintenance issues and repair works, including occasional out-of-hours or weekend coordination where required.
• Lead office health & safety processes and compliance requirements, including regular reviews, workplace checks and coordination of relevant training (e.g. first aid and fire marshal training).
• Maintain high operational standards across meeting rooms, kitchens and communal areas, including readiness checks, restocking and coordination for key meetings and events.
• Manage office supplies, equipment and stock levels, including items supporting both office and home working.
• Coordinate onboarding and offboarding processes relating to office operations, including access management, ID card printing and desk/equipment setup.
• Work closely with IT and other internal teams to support smooth operational delivery across the office environment.
• Support clear and timely communication to employees regarding office updates, operational changes and workplace processes.
• Help plan and deliver company events and celebrations, supporting the wider Admin Team on larger projects and office-wide activities.
• Champion a positive, inclusive and well-run office environment that reflects ClearScore's culture and ways of working.
• Manage incoming deliveries, post and visitor coordination, including reception responsibilities and external guest management.
• Implement and continuously improve office processes, systems and ways of working to support operational efficiency and scalability.
• Provide ad hoc operational and administrative support to the business as required.

Benefits

• Additional day off on your birthday.
• Flexible, generous and personalised maternity and paternity plans.
• Company personal trainer, boxing and yoga classes.
• Very flexible work hours and the ability to work from home.
• In house psychotherapist, coach and financial coach.
• Dog friendly office.
• Pay transparency for every level across the business.
• Hatch - Financial Planning support.
• 25 days holiday (excl. bank holidays).
• Work from home opportunities.
• Health insurance.