Interim Head of Supply Chain & Quality

The Role

Overall responsibility:

• Partner with Finance on Inventory & Cost Management process, cycle & methodology to ensure overview of costs, spend and evolution.
• Proactively manage operations risks at a global level, ensuring compliance with regulatory, financial, and ethical standards.
• Deliver the best total cost of ownership for the business, optimising costs through negotiation, value engineering, and supply chain efficiencies - on all products.
• Coach, mentor, and develop the team, ensuring strong collaboration and continuous development within the team.

Procurement Strategy & Supplier Management

• Lead the execution of the overall Procurement strategy for all products for sale, aligned with business goals and growth targets.
• Lead high-level/high-stakes negotiations with suppliers, ensuring agreements deliver the best balance of cost, quality, innovation, and supply chain reliability.
• Drive SRM program, ensuring continuous improvement in supplier performance across cost, quality, supply chain, social & sustainable, and innovation.
• Execute supplier strategies, including selection, on-boarding, performance management, and exit strategies.

Supply planning & inventory management

• Support implementation of new AI Planning tools
• Manage finished goods and component inventory in line with existing targets, maintaining availability.
• Continuously review and refine supply chain processes to improve margin, agility — reducing lead times, and ensuring the business can respond quickly to changes in demand.

Quality assurance & compliance

• Drive the implementation of a risk management Quality Control strategy
• Uphold quality standards across the supply base, maintaining the cross-functional ways of working with Procurement and Product Development already established.
• Continued implementation of Quality Management System processes to drive a culture of efficiency

Requirements

• Extensive background in supply chain leadership, specifically across procurement and supply planning, with a clear history of delivering results. Experience of leading a quality team is desirable but not essential.
• Comprehensive expertise within the beauty sector, including deep knowledge of third-party manufacturing and packaging supplier landscapes.
• A holistic understanding of the end-to-end cosmetics supply chain, spanning from initial product development through to final delivery.
• Proven ability to lead, mentor, and scale high-performing teams within a rapidly evolving, high-growth environment.
• Strong experience with data reporting tools, with NetSuite experience desirable.
• Proven experience leading high-stakes supplier negotiations.
• Experience partnering closely with Finance and Product Development teams.
• Familiarity with cosmetics regulatory frameworks and quality management systems is highly desirable.
• Eligibility to work in the UK.

Benefits

• Hybrid and flexible working, with core working hours
• 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays)
• Welcome to Trinny London Starter Stack and swag
• Your Beauty Wallet: You'll receive a £500 annual product allowance to explore and enjoy our full range of Trinny London products
• Company discount for yourself, your friends, and family
• Vitality health scheme, EAP and Medicash (including dental, optical & audiological care)
• An annual personal training and development budget
• Enhanced family friendly packages to support birthing & non-birthing parents
• Pension scheme
• Workplace nursery scheme
• Cycle to work scheme
• T-Parties = many office socials as well as summer and festive celebrations!
• Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)

Contract Details:

• Position Type: Interim/Fixed-term contract (FTC)
• Duration: Approximately 10 months
• Ideal Start Date: September 2026
• Location: Hybrid, London, United Kingdom
• Reporting to: Managing Director