Content and Copywriting Specialist in Crawley

The Content & Copywriting Specialist supports the Digital Content Marketing Manager by writing, editing, and optimising high-performing digital content and copy. The role is central to executing our digital strategy - elevating content quality, improving organic visibility, and maximising lead flow, with a strong focus on the North American market through expert content optimisation.

This role sits within the Digital Content & Comms Team and works closely with Search Performance colleagues, while also collaborating with Digital Product, Digital Account Management, and key partner markets. The role reports directly to the Digital Content Marketing Manager.

Key responsibilities

• Draft, edit, and optimise digital copy: Create and optimise high-converting B2B and B2C web copy for key digital marketing projects, including landing pages, product/service pages, local pages, and website platform migrations.
• Implement content strategy: Translate SEO, CRO, and UX insights into actionable, persuasive, and user‑centric copy that improves organic search visibility and drives conversions.
• Maintain editorial standards: Uphold clear editorial guidelines and best practices, ensuring all published material is accurate, professional, compliant, and aligned to brand voice.
• Audit and improve content: Conduct content audits to identify gaps and optimisation opportunities, producing clear recommendations to enhance overall content quality and performance.
• Collaborate cross-functionally: Partner with Search Performance, Digital Product, UX, and CRO teams to action insights and enhance content performance.
• Manage documentation and communication: Maintain clear documentation, track progress, and communicate updates to internal teams and external stakeholders.
• Engage with local markets: Gather information from key markets, ensuring content projects are accurately scoped and delivered.

Requirements

Skills & experience

Essential

• 3+ years of hands‑on experience writing, editing, and publishing high-quality digital content that delivers measurable results (reach, engagement, leads, and SEO performance).
• Copywriting and editing experience within a commercial or marketing environment, ideally in a service‑led industry.
• Strong understanding of SEO best practices, with the ability to integrate keyword strategy naturally into copy.
• Strong editorial judgment and creative flair for developing engaging, technically accurate, and persuasive short‑form and long‑form copy.
• Excellent written and verbal communication skills, with the ability to simplify complex topics for diverse audiences and stakeholders.
• Experience in working within a global organisation.

Desirable

• Experience writing and editing within a publishing or editorial environment.
• Familiarity with web content management systems (CMS) and the end‑to‑end process of publishing and maintaining digital content.
• Experience in content promotion and inbound marketing is an advantage.
• Design experience using Canva/Adobe.
• Proficiency in keyword research and competitor analysis.
• Experience in Google Analytics to report on performance and campaign effectiveness.
• Fluency in another language would be desirable.

Other characteristics

• Strategic, organised, and capable of managing multiple projects simultaneously.
• Able to work under pressure and deliver high-quality work to tight deadlines.
• Skilled at building strong relationships across all organisational levels.
• Resilient and able to adapt quickly.
• Customer and user-focused, consistently aiming to exceed expectations.

Qualifications

• Degree-level qualification in Marketing, Digital, or similar, or an equivalent Marketing-based qualification.

Benefits

• Competitive salary.
• Hybrid working.
• Rentokil Initial Reward Scheme.
• 23 days holiday, plus 8 bank holidays.
• Employee Assistance Programme.
• Death in service benefit.
• Healthcare.
• Free parking.

Work Arrangement: Hybrid, Crawley, England, United Kingdom.
Contract: 12 month contract.