At a Glance
- Tasks: Lead compliance assurance reviews using data and AI to enhance customer outcomes.
- Company: Join Zopa, a modern digital bank focused on innovative compliance solutions.
- Benefits: Hybrid work model, competitive salary, and the chance to work abroad for up to 120 days.
- Other info: Dynamic environment with opportunities to collaborate with data scientists and AI experts.
- Why this job: Make a real impact by reshaping assurance with cutting-edge technology and innovative thinking.
- Qualifications: Experience in customer-facing roles and a strong understanding of compliance and risk management.
The predicted salary is between 56700 - 69300 £ per year.
Location: London
Employment Type: Employee - FTC
Work Arrangement: Hybrid (2-3 days per week in London office)
Reporting: Head of 2nd Line Compliance
Role Overview
At Zopa, we believe in a data-led, outcomes-focused approach to assurance. We're looking for a Compliance Assurance Manager to join us on a fixed term contract, to lead the way in embedding this modern, innovative methodology, one that focuses on the key, most important things that influence the outcomes our customers experience.
In this role, you'll report to our Head of 2nd Line Compliance and lead our compliance assurance reviews, but you won't just be ticking boxes, you'll be deep-diving into the data, working with AI and analytics experts, and making sure our approach is focused on what really matters. You'll also have oversight of Zopa's broader approach to assurance across different risk areas, ensuring we're using the best tools and insights to evaluate how effectively we're managing risk.
A day in the life:
- Running targeted, data-driven assurance reviews – You'll conduct 2nd line compliance reviews that go beyond process-checking, using data and analytics to assess the actual outcomes customers are experiencing.
- Bringing together AI and risk management – You'll work closely with our data and AI experts to develop and deploy new tools that enhance assurance through automation and deep data analysis.
- Contributing to compliance analysis and change management requests - Aside from assurance, you'll also assist the team by assisting with ongoing compliance monitoring and feeding into well-grounded 2nd line opinions on business changes.
Qualifications & Requirements:
- You understand what a good vs. bad customer outcome looks like and what really drives those outcomes. This could come from experience in customer-facing processes, operations, product, customer experience, or risk—anywhere that has given you deep insight into how customers interact with financial services.
- You have a broad understanding of legislation, regulations and guidance applicable to Zopa's business and the regulatory environment that the bank operates in.
- You're bored of traditional, tick-box assurance and want to use your expertise in a way that truly drives better outcomes for customers.
- You're a strong problem-solver with a keen eye for what really matters—you focus on key risks, not unnecessary complexity.
- You love working with data and new technology to find better ways of doing things.
- Experience designing or conducting assurance reviews and understand how to evaluate risk management effectiveness.
- You're a strong communicator who can influence senior stakeholders and explain complex findings in a way that makes sense.
- You're adaptable, thrive in a fast-paced environment, and love the challenge of building something new.
Preferred Skills:
- Experience working with data scientists, AI specialists, or analytics teams.
- Exposure to technology-driven approaches to assurance, risk, or compliance.
Work Arrangement: Hybrid role requiring 2-3 days per week in the London office. Option to work from abroad for up to 120 days a year (subject to having the right to work in the country of choice).
Compliance Assurance Manager employer: Gofractional
Gofractional is an exceptional employer that prioritises a positive candidate experience and fosters a collaborative work culture in the heart of London. With a strong focus on employee growth, you will have the opportunity to enhance your skills while working with cutting-edge recruitment technologies. Join us to be part of a team that values kindness, innovation, and the continuous improvement of hiring practices.
StudySmarter Expert Advice🤫
We think this is how you could land Compliance Assurance Manager
✨Dive into Industry Groups
Join compliance and risk management groups on platforms like LinkedIn and Facebook. These communities often share temp job postings and insights. You’d be surprised at how many temporary gigs float around through word of mouth!
✨Showcase Your Expertise
Consider creating content on compliance topics that get you noticed—think LinkedIn articles or even a blog. This not only shows off your knowledge but can grab the attention of companies like Gofractional when they’re searching for someone to fill a temporary position.
✨Tap into Recruitment Agencies
Reach out to recruitment agencies that specialise in compliance and risk roles. They’re usually in touch with companies looking to fill temporary roles, which can save us a lot of time in our job search.
✨Go Local with Networking
Attend local compliance and risk seminars or workshops. Meeting professionals in our area can open up temp opportunities, and it’s a great way to make your face known in the industry—plus, you might even meet someone from Gofractional!
We think you need these skills to ace Compliance Assurance Manager
Some tips for your application 🫡
Show Your Compliance Know-How:When you’re applying for a compliance-risk role like Compliance Assurance Manager, make sure to highlight your understanding of industry regulations and risk management principles. Mention any relevant coursework, certifications, or projects that showcase your expertise in these areas—it's what sets you apart!
Highlight Your Analytical Skills:In the compliance-risk field, strong analytical skills are essential. Talk about your experiences that required critical thinking and data analysis, whether in past roles, internships, or academic projects. Show us how you've identified risks and implemented solutions in the past.
Tailor Your CV for the Temporary Role:Since this is a temporary role, focus on your availability and flexibility in your CV. Highlight any previous short-term roles or projects that demonstrate your ability to adapt quickly and deliver results in a fast-paced environment. This helps employers see you as an easy fit in their team!
A Concise Cover Letter is Key:Keep your cover letter short and focused! Explain why you're interested in the compliance-risk area specifically for this temporary position at Gofractional. Mention what you hope to learn and achieve, showing your enthusiasm and motivation to contribute positively during your time there.
How to prepare for a job interview at Gofractional
✨Know Your Compliance Basics
Make sure you're clued up on the key compliance and risk regulations pertinent to the industry you're applying to. Understanding frameworks like GDPR or AML will not only impress but also show that you’re ready to hit the ground running in your temporary role at Gofractional.
✨Prepare for Scenarios
Expect scenario-based questions that test your problem-solving skills. They might ask how you'd handle a specific compliance issue. Think through real situations you’ve encountered in past roles or study hypothetical cases to showcase your analytical skills and practical judgement during the interview.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly to new environments and team dynamics. Share examples of how you’ve successfully adjusted to changes in past roles and how this flexibility can benefit Gofractional in the short term.
✨Gather Your Technical Tools
Familiarise yourself with commonly used compliance tools or software, as they might come up in the interview. If you've used tools for risk assessments or compliance tracking, mention those and be ready to discuss how they can streamline processes at Gofractional.
