At a Glance
- Tasks: Design and deliver engaging training on core systems and Microsoft Dynamics 365.
- Company: Join a diverse and inclusive team at GoFibre in Edinburgh.
- Benefits: Enjoy 31 days holiday, gym discounts, enhanced pension, and private healthcare.
- Other info: Dynamic role with opportunities for career growth and personal development.
- Why this job: Make a real impact by empowering users with essential tech skills.
- Qualifications: Experience in training for business systems and knowledge of Microsoft Dynamics 365 required.
The predicted salary is between 35000 - 45000 € per year.
12 - 18 month fixed term contract • Edinburgh Hybrid • 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching.
Location: Floor 8, Exchange Tower, 19 Canning St, Edinburgh EH3 8EG
About the role
As a Systems Trainer you will design and deliver engaging, practical training across our core systems and the Microsoft Dynamics 365 suite. You will run sessions both virtually and in-person, adapting your approach for users with varying levels of technical fluency, and translate complex technical processes into clear, user-friendly learning materials.
Responsibilities
- Design and deliver engaging, practical training across our core systems and Dynamics suite.
- Run training sessions virtually, in-person and on-site.
- Adapt your approach for different audiences, from tech‑savvy users to those needing more support.
- Translate technical processes, system designs and documentation into clear, user‑friendly training.
- Work closely with technical teams to ensure training reflects real system use.
- Partner with project teams on system rollouts, continuous improvement, upgrades and new features.
- Identify user pain points and deliver targeted, practical support.
- Feed insights back to improve systems, processes and training.
- Champion best practice and help build digital confidence across GoFibre.
- Build and maintain engaging content using ClickLearn, including:
- Step‑by‑step user guides
- Quick reference materials
- E‑learning modules
- Video‑based learning
Qualifications
- Experience designing and delivering end‑user training for business systems and Microsoft Dynamics 365.
- Knowledge of ClickLearn or similar content creation tools and LMS platforms.
- Ability to create user guides, video content and e‑learning modules.
- Proactive, approachable and focused on making a real impact.
We celebrate diversity. We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best‑in‑class service to our customers, all whilst encouraging and appreciating one another.
Technology Trainer employer: GoFibre
At GoFibre, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusion. Our Edinburgh location provides a supportive environment with 31 days of holiday, enhanced pension schemes, and comprehensive employee wellbeing initiatives, ensuring that our team members thrive both personally and professionally. With opportunities for career coaching and the chance to make a meaningful impact through engaging training sessions, we empower our employees to grow and succeed in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Technology Trainer
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on GoFibre. Check out their social media and website to understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. Focus on how your experience aligns with the role of a Systems Trainer, especially your ability to adapt training for different audiences. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your skills! If you have any examples of training materials you've created or sessions you've delivered, bring them along. Whether it's user guides or e-learning modules, showcasing your work can really set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your fit for the role. Plus, it shows your enthusiasm for the position and keeps you fresh in their minds!
We think you need these skills to ace Technology Trainer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Technology Trainer role. Highlight your experience with Microsoft Dynamics 365 and any training you've delivered before. We want to see how you can bring your unique skills to our team!
Show Off Your Creativity:Since you'll be designing engaging training materials, don’t hesitate to showcase your creativity in your application. Include examples of user guides or e-learning modules you've created. We love seeing innovative approaches!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language that reflects your ability to translate complex processes into user-friendly content. This is a key skill for the role, so let us see it in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter family!
How to prepare for a job interview at GoFibre
✨Know Your Stuff
Make sure you’re well-versed in Microsoft Dynamics 365 and any relevant training tools like ClickLearn. Brush up on the core systems you'll be training on, as well as common user pain points. This will help you answer questions confidently and show that you're ready to hit the ground running.
✨Tailor Your Approach
Since you'll be working with users of varying technical fluency, think about how you can adapt your training style. Prepare examples of how you've successfully engaged different audiences in the past. This shows that you understand the importance of meeting users where they are.
✨Showcase Your Content Creation Skills
Bring along samples of user guides, e-learning modules, or video content you've created. Highlight your ability to translate complex processes into user-friendly materials. This will demonstrate your practical skills and creativity, which are key for the role.
✨Be Proactive and Approachable
During the interview, convey your proactive nature and willingness to support users. Share examples of how you've identified issues and provided solutions in previous roles. Being approachable is crucial, so let your personality shine through!
