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For Companies At a Glance
- Tasks: Lead a team of fibre engineers to deliver top-notch installations and customer service.
- Company: GoFibre is revolutionising broadband in rural Scotland and northern England.
- Benefits: Competitive salary, 31 days holiday, gym discounts, private healthcare, and career coaching.
- Why this job: Join a fast-growing company making a real impact on communities and digital connectivity.
- Qualifications: Experience managing fibre installation teams and knowledge of telecoms and fibre optics.
- Other info: Dynamic work environment with a focus on collaboration, innovation, and employee wellbeing.
The predicted salary is between 31000 - 42000 £ per year.
£37,000 - £42,000
Monday to Friday 8am - 4.30pm, rotating late and Saturday cover (40 hrs per week)
31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching
Who We Are
At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve. Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses.
We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links.
How We Work
Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing. Sound like the kind of place you want to work? If so, read on.
The Team
Our Installs team are at the heart of GoFibre, making sure our network is built and our customers are connected on time. As a Patch Lead, you’ll take responsibility for a team of Fibre Installation Engineers, guiding them to deliver a safe, high-quality service with an exceptional customer experience at the forefront of everything we do.
What You Will Be Working On
- Leading and supporting a team of customer-facing fibre engineers, making sure every installation meets GoFibre’s high standards
- Working hands-on with fibre optic systems, from splicing to OTDR testing and troubleshooting complex faults
- Overseeing the installation, termination, and testing of fibre optic cables, ensuring accuracy against blueprints and network diagrams
- Driving safety first, carrying out inspections and ensuring your team follow all industry regulations and standards
- Monitoring network performance, using tools like power meters and visual fault locators to quickly diagnose and resolve issues
- Ensuring your engineers have the right tooling, stock, PPE, and training to deliver top-quality work
- Maintaining accurate records of installations, test results, and maintenance logs for full compliance and service tracking
- Collaborating with Service Delivery, Customer Service, and Build teams to solve challenges and keep customers connected
What You Will Bring To The Role
- Previous experience in managing, training and developing a team of fibre installation engineers
- Extensive telecoms knowledge, with proven experience working on PIA networks
- NSWRA accreditation and relevant PIA accreditations
- Deep understanding of fibre optic systems, components, and transmission principles
- Familiarity with cable types, connectors, splicing techniques (fusion and mechanical), and OTDR testing
We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another.
Are you ready for the challenge? Get in touch now, we can’t wait to hear from you!
Patch Lead employer: GoFibre
Contact Detail:
GoFibre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patch Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the telecoms industry, especially those who might know about GoFibre. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your fibre optic knowledge and management skills. Think of examples from your past experiences that showcase your ability to lead a team and tackle challenges head-on.
✨Tip Number 3
Show your passion for innovation and collaboration during the interview. GoFibre values a team-oriented mindset, so share how you’ve worked with others to achieve great results in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the GoFibre family.
We think you need these skills to ace Patch Lead
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining GoFibre and making a difference in the broadband landscape.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Patch Lead role. We love seeing how your skills match our needs, so don’t hold back on showcasing your telecoms knowledge!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your achievements and experiences are easy to read and understand. No need for fluff—just the good stuff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy—just a few clicks and you’re done!
How to prepare for a job interview at GoFibre
✨Know Your Fibre Basics
Make sure you brush up on your knowledge of fibre optic systems, components, and transmission principles. Being able to discuss splicing techniques and OTDR testing confidently will show that you're not just familiar with the theory but can also apply it practically.
✨Showcase Your Leadership Skills
As a Patch Lead, you'll be guiding a team of engineers. Prepare examples from your past experiences where you've successfully managed, trained, or developed a team. Highlight how you foster collaboration and ensure safety standards are met.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles, especially related to network performance or installation issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your ability to think on your feet.
✨Align with GoFibre's Values
Research GoFibre’s mission and values, particularly their commitment to community and environmental consciousness. Be prepared to share how your personal values align with theirs and how you can contribute to their goal of providing exceptional service while caring for the environment.
