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For Companies At a Glance
- Tasks: Make high-volume outbound calls and engage customers to sell GoFibre packages.
- Company: GoFibre is revolutionising broadband for rural communities in Scotland and northern England.
- Benefits: Enjoy 31 days holiday, gym discounts, private healthcare, and career coaching.
- Why this job: Join a dynamic team focused on social impact and digital equality while earning uncapped commission.
- Qualifications: Experience in cold calling and outbound sales with strong communication skills required.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 30000 - 70000 £ per year.
Working hours: 37.5 hours per week, Monday to Friday between 9am – 8pm, and Weekends 9am – 5pm, on a rotational shift pattern.
Benefits: 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching.
WHO WE ARE
At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve.
Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future‑proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top‑notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360° views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links.
HOW WE WORK
Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work‑life balance and wellbeing.
THE TEAM
We’re looking for a motivated and results‑driven Outbound Customer Sales Advisor to join our team! In this dynamic role, you will be responsible for reaching out to potential customers through cold calls and emails. Your primary objective will be to generate new leads, promote our products and services, and convert prospects into long‑term customers.
WHAT YOU WILL BE WORKING ON
- Engaging with customers to identify their needs, and pitch Gofibre\’s packages
- Handling objections and confidently closing sales
- Meeting and exceeding sales targets with a driven mindset
- Keeping accurate records of calls and follow up on leads
WHAT YOU WILL BRING TO THE ROLE
- A positive attitude and a competitive edge
We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best‑in‑class service to our customers, all whilst encouraging and appreciating one another.
Are you ready for the challenge? Get in touch now, we can’t wait to hear from you!
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Outbound Customer Sales Advisor employer: GoFibre
Contact Detail:
GoFibre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Customer Sales Advisor
✨Tip Number 1
Familiarise yourself with GoFibre's services and values. Understanding their mission to enhance broadband capabilities in rural areas will help you connect with potential customers and demonstrate your alignment with the company's goals during conversations.
✨Tip Number 2
Practice your cold calling techniques. Since this role involves high-volume outbound calls, honing your skills in handling objections and closing sales will give you a significant edge. Role-playing with friends or using online resources can be beneficial.
✨Tip Number 3
Showcase your resilience and self-motivation in your interactions. During any pre-interview discussions or networking opportunities, share examples of how you've met or exceeded sales targets in the past, highlighting your competitive spirit.
✨Tip Number 4
Network with current or former employees of GoFibre. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Outbound Customer Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in outbound sales and cold calling. Use specific examples that demonstrate your ability to meet and exceed sales targets, as this is crucial for the Outbound Customer Sales Advisor role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and persuasive abilities. Mention your resilience and self-motivation, and explain why you are excited about the opportunity to work with GoFibre and contribute to their mission.
Showcase Relevant Skills: In your application, emphasise skills such as building rapport, handling objections, and maintaining accurate records. These are key responsibilities of the role and will demonstrate your suitability to the hiring team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a sales environment.
How to prepare for a job interview at GoFibre
✨Research GoFibre
Before your interview, take some time to learn about GoFibre's mission and values. Understanding their commitment to connecting rural communities and their focus on environmental consciousness will help you align your answers with their goals.
✨Prepare for Cold Calling Scenarios
Since the role involves high-volume outbound cold calls, practice common cold calling scenarios. Be ready to demonstrate how you would engage a potential customer, handle objections, and close a sale effectively.
✨Showcase Your Resilience
Highlight your resilience and self-motivation during the interview. Share examples of how you've overcome challenges in previous sales roles, as this will show that you have the right mindset for a target-driven environment.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team culture, sales targets, or training opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
