Outbound Customer Sales Advisor
Outbound Customer Sales Advisor

Outbound Customer Sales Advisor

Edinburgh Full-Time 40000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Make outbound calls to potential customers and convert leads into sales.
  • Company: Join GoFibre, a fast-growing company revolutionising broadband in rural Scotland and northern England.
  • Benefits: Enjoy 31 days holiday, gym discounts, private healthcare, and career coaching.
  • Why this job: Be part of a dynamic team that values collaboration, innovation, and personal growth.
  • Qualifications: Experience in cold calling and outbound sales is essential; a positive, resilient attitude is a must.
  • Other info: Work in stunning offices with great views and a supportive, fun culture.

The predicted salary is between 40000 - 60000 £ per year.

Working hours: 37.5 hours per week, Monday to Friday between 9am – 8pm, and Weekends 9am – 5pm, on a rotational shift pattern.

Benefits: 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching.

WHO WE AREAt GoFibre we\’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve.

Our story is only just beginning. We\’re growing fast and we don\’t intend to slow down anytime soon as we play our part in ensuring future‐proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top‐notch partnerships, and we\’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360° views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links.

HOW WE WORKCollaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We\’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We\’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work‐life balance and wellbeing.

THE TEAMWe\’re looking for a motivated and results‐driven Outbound Customer Sales Advisor to join our team! In this dynamic role, you will be responsible for reaching out to potential customers through cold calls and emails. Your primary objective will be to generate new leads, promote our products and services, and convert prospects into long‐term customers.

WHAT YOU WILL BE WORKING ON

Engaging with customers to identify their needs, and pitch Gofibre\’s packages

Handling objections and confidently closing sales

Meeting and exceeding sales targets with a driven mindset

Keeping accurate records of calls and follow up on leads

WHAT YOU WILL BRING TO THE ROLE

A positive attitude and a competitive edge

We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we\’re all part of the rich GoFibre family and we\’re unified by our goals, inspiring our teams to challenge the norm and deliver best‐in‐class service to our customers, all whilst encouraging and appreciating one another.

Are you ready for the challenge? Get in touch now, we can\’t wait to hear from you!

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Outbound Customer Sales Advisor employer: GoFibre

At GoFibre, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. With competitive benefits including 31 days of holiday, private healthcare, and career coaching, we are dedicated to the growth and wellbeing of our employees. Our stunning Edinburgh office provides a dynamic environment where you can thrive while contributing to our mission of revolutionising broadband access across rural Scotland and beyond.
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Contact Detail:

GoFibre Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Outbound Customer Sales Advisor

Tip Number 1

Familiarise yourself with GoFibre's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage potential customers more effectively during calls.

Tip Number 2

Practice your cold calling techniques. Role-playing with a friend or using online resources can help you refine your pitch and improve your ability to handle objections, which is crucial for this role.

Tip Number 3

Network with current or former employees of GoFibre on platforms like LinkedIn. They can provide valuable insights into the company culture and sales strategies that work best in their environment.

Tip Number 4

Showcase your resilience and target-driven mindset during any interactions. Be prepared to share examples from your past experiences where you successfully met or exceeded sales targets, as this will resonate well with the hiring team.

We think you need these skills to ace Outbound Customer Sales Advisor

Cold Calling
Outbound Sales Techniques
Lead Generation
Customer Engagement
Objection Handling
Sales Closing Skills
Target-Driven Mindset
Communication Skills
Relationship Building
Resilience
Self-Motivation
Positive Attitude
Competitive Edge
Record Keeping

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in outbound sales and cold calling. Use specific examples that demonstrate your ability to meet sales targets and handle objections effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with GoFibre's mission to revolutionise broadband capabilities and your commitment to customer service.

Showcase Your Communication Skills: In your application, emphasise your communication skills. Provide examples of how you've successfully engaged with customers and built rapport, as these are crucial for the Outbound Customer Sales Advisor role.

Highlight Your Resilience: Demonstrate your resilience and self-motivation in your application. Share experiences where you overcame challenges in sales or met targets under pressure, as this aligns with the dynamic nature of the role.

How to prepare for a job interview at GoFibre

Research GoFibre

Before your interview, take some time to learn about GoFibre's mission and values. Understanding their commitment to connecting rural communities and their focus on innovation will help you align your answers with their goals.

Prepare for Cold Calling Scenarios

Since the role involves high-volume outbound calls, be ready to discuss your previous cold calling experiences. Prepare examples of how you've successfully handled objections and closed sales in the past.

Showcase Your Resilience

The job requires a target-driven mindset and resilience. Be prepared to share instances where you've faced challenges in sales and how you overcame them. This will demonstrate your ability to thrive under pressure.

Ask Insightful Questions

At the end of the interview, ask questions that show your interest in the role and the company. Inquire about the team dynamics, training opportunities, or how success is measured in the sales department to leave a positive impression.

Outbound Customer Sales Advisor
GoFibre
Location: Edinburgh
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  • Outbound Customer Sales Advisor

    Edinburgh
    Full-Time
    40000 - 60000 £ / year (est.)
  • G

    GoFibre

    50-100
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