GoFibre in Edinburgh (Hybrid) is seeking a Customer Technical Support Advisor to help customers with broadband issues. You’ll diagnose faults, guide customers through fixes, and provide clear explanations in plain English.
This hands-on role offers exposure to network troubleshooting, incident management, and career development within a fast-growing UK broadband provider. You’ll work across phone, email, web chat and ticketing systems, delivering a great customer experience while building your
#J-18808-LjbffrHybrid Broadband Support Technician – Troubleshoot & Connect employer: GoFibre
At GoFibre, we pride ourselves on being an exceptional employer that values collaboration, innovation, and employee well-being. With a competitive salary structure, uncapped commission, and generous benefits including private healthcare and 31 days of holiday, we foster a supportive work culture that encourages personal and professional growth. Our stunning office locations in Edinburgh and Berwick Upon Tweed not only provide breathtaking views but also promote a vibrant community where every team member can thrive and contribute to our mission of delivering future-proof fibre connectivity.
