At a Glance
- Tasks: Manage complex incidents and ensure customers stay connected across our fibre network.
- Company: GoFibre, a growing tech company based in Edinburgh.
- Benefits: Hybrid work model, competitive hours, and a supportive team environment.
- Other info: Opportunity for career growth in a fast-paced industry.
- Why this job: Join a dynamic team and make a real difference in customer connectivity.
- Qualifications: Experience in technical support and strong problem-solving skills.
The predicted salary is between 25000 - 28000 £ per year.
GoFibre in Edinburgh is seeking a 2nd Line Technical Support Engineer to manage complex incidents, coordinate outage responses and ensure customers stay connected across our growing fibre network. This hybrid, Edinburgh-based role offers 37.5 hours per week with a rotational 8am–8pm pattern.
You will work with cross-functional teams to diagnose, document and resolve issues quickly, delivering reliable service for homes and businesses.
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Hybrid 2nd Line Network Support Engineer (Edinburgh) employer: GoFibre
At GoFibre, we pride ourselves on being an exceptional employer that values collaboration, innovation, and employee well-being. With a competitive salary structure, uncapped commission, and generous benefits including private healthcare and 31 days of holiday, we foster a supportive work culture that encourages personal and professional growth. Our stunning office locations in Edinburgh and Berwick Upon Tweed not only provide breathtaking views but also promote a vibrant community where every team member can thrive and contribute to our mission of delivering future-proof fibre connectivity.
