At a Glance
- Tasks: Lead IT Operations and Cyber Security to ensure reliable technology for GoFibre.
- Company: Join GoFibre, a fast-growing telecoms business in Scotland.
- Benefits: Enjoy 31 days holiday, hybrid working, and enhanced pension scheme.
- Other info: Collaborative culture with ongoing learning and development opportunities.
- Why this job: Make a real impact on Scotland's digital future and shape technology services.
- Qualifications: Significant leadership experience in IT Operations and strong knowledge of cloud services.
The predicted salary is between 60000 - 80000 £ per year.
- Edinburgh Hybrid
- Salary circo £70,000
- Lead the technology that keeps Go Fibre connected
- We're looking for an experienced
Head of IT Operations to lead our IT Operations and Cyber Security functions, ensuring our technology estate is secure, reliable, scalable and ready to support our continued growth.
The role is responsible for managing the team and the day-to-day performance of our infrastructure, cloud services, networks, cyber security, service management and end‑user technology environments.
- What you'll be doing
- Leading IT Operations and Cyber Security across the business.
- Driving the performance, availability and resilience of Go Fibre's technology estate.
- Delivering service excellence through strong SLA, KPI and service management practices.
- Leading incident, problem and change management activities.
- Ensuring cyber security controls remain effective and aligned to business needs.
- Managing technology suppliers, partners and third‑party services.
- Developing and inspiring an experienced team.
- Driving continuous improvement and operational efficiency.
- Supporting the delivery of Go Fibre's wider technology strategy.
What we're looking for
- Significant leadership experience within IT Operations, Infrastructure, Service Management or Technology Operations.
- Strong knowledge of Microsoft 365, cloud services, networking, infrastructure and end‑user computing.
- Experience leading cyber security operations and managing technology risk. A proven track record of improving service performance and operational maturity.
- Experience managing major incidents, change management and service delivery.
- Commercial awareness that enables a supplier management experience.
- Experience building, coaching and developing high‑performing teams.
- ITIL qualification or equivalent experience (desirable).
Why join Go Fibre?
At Go Fibre, we're proud of our values‑driven culture and our mission to bring better broadband to communities across Scotland.
In return, you'll get
- 31 days holiday including public holidays.
- Hybrid working.
- Enhanced pension scheme.
- Life assurance.
- Employee Assistance Programme.
- Gym and Retail discounts.
- Ongoing learning and development opportunities.
- The opportunity to shape and lead a critical technology function.
Why choose Go Fibre?
- Make a genuine impact in one of Scotland's fastest‑growing telecoms businesses.
- Shape how technology services are delivered across the organisation.
- Work with an ambitious and collaborative leadership team.
- Lead transformation, drive improvements and influence strategic decisions.
- Help connect communities and support Scotland's digital future.
Ready to lead the technology that keeps Go Fibre connected? Apply today.
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Head of IT Operations employer: GoFibre
At GoFibre, we pride ourselves on being an exceptional employer that values collaboration, innovation, and employee well-being. With a competitive salary structure, uncapped commission, and generous benefits including private healthcare and 31 days of holiday, we foster a supportive work culture that encourages personal and professional growth. Our stunning office locations in Edinburgh and Berwick Upon Tweed not only provide breathtaking views but also promote a vibrant community where every team member can thrive and contribute to our mission of delivering future-proof fibre connectivity.
