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- Tasks: Design and deliver engaging training on core systems and Microsoft Dynamics 365.
- Company: Join a diverse and inclusive team at GoFibre in Edinburgh.
- Benefits: Enjoy 31 days holiday, gym discounts, enhanced pension, and private healthcare.
- Other info: Flexible hybrid working environment with opportunities for personal growth.
- Why this job: Make a real impact by empowering users with essential tech skills.
- Qualifications: Experience in training for business systems and knowledge of content creation tools.
The predicted salary is between 35000 - 45000 £ per year.
12 - 18 month fixed term contract • Edinburgh Hybrid • 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching.
Location: Floor 8, Exchange Tower, 19 Canning St, Edinburgh EH3 8EG
About the role
As a Systems Trainer you will design and deliver engaging, practical training across our core systems and the Microsoft Dynamics 365 suite. You will run sessions both virtually and in-person, adapting your approach for users with varying levels of technical fluency, and translate complex technical processes into clear, user-friendly learning materials.
Responsibilities
- Design and deliver engaging, practical training across our core systems and Dynamics suite.
- Run training sessions virtually, in-person and on-site.
- Adapt your approach for different audiences, from tech‑savvy users to those needing more support.
- Translate technical processes, system designs and documentation into clear, user‑friendly training.
- Work closely with technical teams to ensure training reflects real system use.
- Partner with project teams on system rollouts, continuous improvement, upgrades and new features.
- Identify user pain points and deliver targeted, practical support.
- Feed insights back to improve systems, processes and training.
- Champion best practice and help build digital confidence across GoFibre.
- Build and maintain engaging content using ClickLearn, including: Step‑by‑step user guides, Quick reference materials, E‑learning modules, Video‑based learning.
Qualifications
- Experience designing and delivering end‑user training for business systems and Microsoft Dynamics 365.
- Knowledge of ClickLearn or similar content creation tools and LMS platforms.
- Ability to create user guides, video content and e‑learning modules.
- Proactive, approachable and focused on making a real impact.
We celebrate diversity. We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best‑in‑class service to our customers, all whilst encouraging and appreciating one another.
Technology Trainer in Edinburgh employer: GoFibre
Contact Detail:
GoFibre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technology Trainer in Edinburgh
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of the GoFibre family.
✨Tip Number 2
Practice your training delivery skills! Since you'll be designing and delivering engaging sessions, try running a mock training session for friends or family. This will boost your confidence and help you refine your approach for different audiences.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're proactive and engaged. Ask about their training methods or how they support continuous improvement – it’ll demonstrate your interest in making a real impact.
✨Tip Number 4
Don’t forget to highlight your experience with Microsoft Dynamics 365 and content creation tools like ClickLearn. Be ready to share examples of how you've translated complex processes into user-friendly materials – this is key for the role!
We think you need these skills to ace Technology Trainer in Edinburgh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technology Trainer role. Highlight your experience with Microsoft Dynamics 365 and any training you've delivered, showing us how you can adapt to different audiences.
Show Off Your Creativity: Since you'll be designing engaging training materials, don’t hesitate to showcase any examples of your work. Whether it’s user guides or e-learning modules, we want to see how you make complex info easy to digest!
Be Personable: We love a friendly approach! In your application, let your personality shine through. Share why you're passionate about training and how you connect with users of varying tech skills.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your amazing skills and experience right away!
How to prepare for a job interview at GoFibre
✨Know Your Stuff
Make sure you’re well-versed in Microsoft Dynamics 365 and any relevant training tools like ClickLearn. Brush up on your knowledge of the systems you'll be training on, as this will help you answer questions confidently and demonstrate your expertise.
✨Tailor Your Approach
Since you’ll be working with users of varying technical fluency, think about how you can adapt your training style. Prepare examples of how you’ve successfully engaged different audiences in the past, and be ready to discuss your strategies for making complex topics accessible.
✨Showcase Your Content Creation Skills
Bring along samples of user guides, e-learning modules, or video content you've created. This will not only highlight your experience but also give the interviewers a tangible sense of your ability to translate technical processes into user-friendly materials.
✨Be Proactive and Personable
Demonstrate your proactive nature by discussing how you identify user pain points and provide targeted support. Also, show your approachable side—interviews are as much about personality as they are about skills, so let your enthusiasm for helping others shine through!