GoFibre is hiring a Loyalty Advisor in Edinburgh to speak with customers considering leaving or changing their service, and to identify solutions that keep them connected. You will be part of our Customer Loyalty team, resolving objections and explaining the value of our fibre products.
The role emphasizes building trust, achieving retention targets, and delivering a brilliant customer experience in a fast-paced, target-driven environment.
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Retention & Loyalty Specialist employer: GoFibre Limited
At GoFibre, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. As a Quality, Environment & Compliance Analyst in Edinburgh, you'll enjoy 31 days of holiday, private healthcare, and a commitment to your professional growth, all while contributing to our mission of transforming connectivity across communities. Join us and be part of a team that values diversity and supports your career development in a meaningful way.