At a Glance
- Tasks: Help customers stay connected and turn 'I'm leaving' into 'I'm staying'.
- Company: GoFibre, a fast-growing company in the tech sector.
- Benefits: Earn up to £40k with uncapped commission and a competitive base salary.
- Other info: Modern office in Edinburgh, just 5 minutes from Haymarket.
- Why this job: Make a real difference in customer satisfaction while earning great money.
- Qualifications: Experience in sales or customer service is a plus.
The predicted salary is between 40000 - 40000 £ per year.
Ready to earn £40k+ helping customers stay connected? Here at GoFibre, we're growing fast, which means we need more great people to support our customers. As a Retention Advisor at GoFibre, you'll turn 'I'm leaving' into 'I'm staying' every day.
Based in our modern Edinburgh Office, just 5-minutes from Haymarket. Earning potential up to £40,000 (uncapped commission) with a base salary of £26,227.50 for 37.5 hours per week.
Please click on the apply button to read the full job description.
Sales Retention Advisor employer: GoFibre Broadband Limited
At GoFibre, we pride ourselves on being an excellent employer, offering a vibrant work culture in our modern Edinburgh office, just a short walk from Haymarket. With competitive earning potential of up to £40,000 through uncapped commission, we provide our Sales Retention Advisors with ample opportunities for personal and professional growth, alongside a supportive team environment that values every contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Retention Advisor
✨Tip Number 1
Research GoFibre and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills can turn 'I'm leaving' into 'I'm staying'. Use real examples from your past experiences to demonstrate your retention skills.
✨Tip Number 3
Network with current or former employees on platforms like LinkedIn. They can provide insider tips about the company culture and what it takes to succeed as a Sales Retention Advisor.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Sales Retention Advisor
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for helping customers shine through. We want to see that you genuinely care about making a difference in their experience!
Tailor Your CV:Make sure your CV is tailored to the Sales Retention Advisor role. Highlight any relevant experience or skills that match what we're looking for, so we can see why you're the perfect fit!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and how it relates to the job.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with GoFibre.
How to prepare for a job interview at GoFibre Broadband Limited
✨Know Your Stuff
Before the interview, make sure you understand GoFibre's services and values. Research their customer retention strategies and think about how you can contribute to keeping customers happy. This will show your genuine interest in the role.
✨Showcase Your Skills
Prepare examples from your past experiences where you've successfully retained customers or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This not only helps you provide better answers but also shows that you value the interviewer's input. Don’t hesitate to ask for clarification if you need it!
✨Be Enthusiastic
Let your passion for customer service shine through. A positive attitude can be contagious, and showing that you genuinely care about helping customers will set you apart from other candidates. Remember, you're not just selling a service; you're building relationships!
