At a Glance
- Tasks: Engage with communities, spark interest, and build trust for GoFibre's broadband services.
- Company: Join GoFibre, a pioneering company transforming broadband in rural Scotland and northern England.
- Benefits: Enjoy 31 days holiday, private healthcare, enhanced pension, and discounted gym membership.
- Other info: Collaborative culture focused on innovation, wellbeing, and career growth.
- Why this job: Be outdoors, meet people, and make a real impact without needing sales experience!
- Qualifications: A full UK driver's licence and access to your own car are required.
The predicted salary is between 30000 - 40000 £ per year.
A full UK drivers license and access to your own car is required for this role. Aberdeen, Angus and surrounding areas (daily travel required).
Love being outdoors and meeting people? If you’d rather be out in the community than being stuck behind a desk, you’re in the right place. You’re not selling - you’re sparking interest, building trust and creating real buzz before we even get started.
Contract: 12 months fixed term
- 31 days holiday
- Private healthcare
- Enhanced pension
- Discounted gym membership
- Wellbeing support
- Career coaching
You enjoy representing a brand you genuinely believe in. No previous sales experience needed! Feeding back what you hear on the ground to help shape how we show up locally.
At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses.
Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. The landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing.
We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family, and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another.
Developer (Home based) (remote) in Fraserburgh employer: GoFibre Broadband Limited
At GoFibre, we pride ourselves on being an exceptional employer that values collaboration, innovation, and personal growth. Our remote Developer role offers a unique opportunity to work outdoors, engage with communities, and contribute to a meaningful mission of enhancing broadband access in rural areas. With generous benefits including 31 days of holiday, private healthcare, and career coaching, we foster a supportive work culture that prioritises wellbeing and work-life balance, making us an attractive choice for those seeking rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Developer (Home based) (remote) in Fraserburgh
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at GoFibre Broadband Limited. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like GoFibre Broadband Limited before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Developer (Home based) (remote) in Fraserburgh
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to GoFibre Broadband Limited:Your cover letter is your chance to shine! Tell us why you want to work at GoFibre Broadband Limited specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at GoFibre Broadband Limited!
How to prepare for a job interview at GoFibre Broadband Limited
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
