At a Glance
- Tasks: Lead a team to maintain cleanliness and hygiene in a stunning national park resort.
- Company: Join Snow Mountain, LLC in the breathtaking Lassen Volcanic National Park.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Other info: Flexible shifts available, perfect for students looking to balance work and study.
- Why this job: Make a difference in guests' experiences while working in a beautiful outdoor setting.
- Qualifications: 2 years in hospitality and management experience required; strong people skills essential.
The predicted salary is between 30000 - 40000 £ per year.
Snow Mountain, LLC is located in the spectacular Lassen Volcanic National Park in California. As one of the country's oldest national parks, Lassen offers gorgeous hiking trails, picturesque lakes that afford fishing and kayaking, and cabins and campgrounds for those who want to experience the rustic feel of the beautiful outdoors.
Summary of Position
Assist with the management of the housekeeping and public areas department, ensuring outstanding service for resort guests.
Responsibilities
- Work with the housekeeping team to maintain high standards of cleanliness, hygiene, and tidiness in rooms.
- Determine routing schedule and delegate workflow and instructions to cleaning staff on a daily basis.
- Supervise daily cleaning of assigned tasks while working alongside staff to ensure compliance with high cleanliness standards.
- Follow or lead the schedule of tasks to be completed on a daily basis.
- Continuously seek and implement improvements to housekeeping functions.
- Ensure all staff performing housekeeping functions are properly trained in technique, quality, efficiency, and safety.
- Maintain supply levels, orderly supply closets, the housekeeping vehicle, and the home base.
- Fill out work orders when needed.
- Perform deep cleaning of rooms during slow times or as needed.
- Attend staff training sessions and meetings as required.
- Understand the company’s ISO (Environmental & Quality) management system, policies, goals, and initiatives, and meet the specific responsibilities within these areas.
- Perform other duties per the Duties Checklist and as assigned.
Position Requirements
- Excellent customer service and people skills.
- Ability to assist in the supervision of employees.
- Must be able to work a variety of day, night, weekend, and holiday shifts.
- Strong communication and interpersonal skills with the ability to interact with many types of personalities.
- Effective at listening, understanding, and clarifying concerns and issues raised by co‑workers and guests in stressful, high‑pressure situations.
- Must be able to lift up to 50 lbs. and carry up to 25 lbs.
Education and Experience
- Education: High School Diploma or equivalent required.
- Experience: Minimum of 2 years in the hospitality industry required. Minimum of 2 years of management experience required. Resort/National Park experience preferred.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Housekeeping Lead in Chester employer: Goexplorus
Snow Mountain, LLC offers a unique opportunity to work in the breathtaking Lassen Volcanic National Park, where employees can enjoy a vibrant work culture that values teamwork and outstanding service. With a focus on employee growth through training and development, staff are encouraged to enhance their skills while enjoying the natural beauty surrounding them. The company prioritises a supportive environment, making it an excellent employer for those seeking meaningful and rewarding employment in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Lead in Chester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Goexplorus. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Goexplorus
Don't be shy about reaching out to Goexplorus directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Lead in Chester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Goexplorus and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Goexplorus
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
