At a Glance
- Tasks: Welcome guests and manage transactions in a beautiful national park setting.
- Company: Drakesbad Guest Ranch, offering a unique experience in Lassen Volcanic National Park.
- Benefits: Gain diverse hospitality experience while working in a stunning location.
- Other info: Enjoy a dynamic work environment with opportunities for growth.
- Why this job: Join a friendly team and create memorable experiences for guests.
- Qualifications: Customer service skills and ability to work flexible shifts required.
The predicted salary is between 20000 - 25000 £ per year.
Reports To: Location Manager
Department: Food & Beverage
Location: Drakesbad Guest Ranch/Snow Mountain LLC
About Us
Nestled in the beautiful Lassen Volcanic National Park, Drakesbad Guest Ranch offers a rustic and memorable experience for all our guests. Join our team and help us deliver exceptional guest service in a friendly, dynamic, and picturesque environment!
Position Summary
As a Cashier / Guest Services Attendant, you will be the first point of contact for our guests, ensuring a warm welcome and smooth experience throughout their stay. This role combines guest service, cashiering, and light food preparation responsibilities.
Key Responsibilities
- Greet guests with a positive attitude and helpful demeanor
- Operate POS system for sales transactions, including opening and closing procedures
- Handle cash and credit cards accurately, following company procedures
- Assist with guest check-in and check-out at the lodge
- Manage dining hall and outdoor seating areas
- Maintain cleanliness of restaurant, storerooms, kitchen, and public areas
- Stock Grab n Go coolers and beverage/ice cream stations (if applicable)
- Prepare sandwiches and perform barista duties as needed
- Understand and follow company ISO (Environmental & Quality) management systems
- Promote teamwork and contribute to a positive work environment
- Perform other duties as assigned
Qualifications
- High school diploma or equivalent
- Excellent customer service and interpersonal skills
- Ability to work flexible shifts including days, nights, weekends, and holidays
- Ability to work independently and as part of a team
- Strong communication skills in English (read, write, speak)
- Physical ability to stand for long periods and lift up to 50 lbs. occasionally
- State-specific Food Handlers Certificate (if applicable)
Preferred Experience
- Six months or more in food and beverage or hospitality environment
Why Join Us
- Work in a stunning national park location
- Be part of a friendly, guest-focused team
- Gain diverse experience in hospitality and food service
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.
Guest Services Cashier — National Park Lodge in Chester employer: Goexplorus
At Drakesbad Guest Ranch, we pride ourselves on being an exceptional employer, offering a unique opportunity to work in the breathtaking Lassen Volcanic National Park. Our team enjoys a supportive and friendly work culture, with opportunities for personal and professional growth in the hospitality sector. Join us to create memorable experiences for our guests while working in a picturesque environment that fosters teamwork and a passion for service.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Services Cashier — National Park Lodge in Chester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Drakesbad Guest Ranch and its values. This will help you connect with the team and show that you're genuinely interested in being part of their guest-focused environment.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for guests, think about how you can create a warm and welcoming atmosphere. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. A neat appearance reflects your respect for the role and the guests you'll be serving.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. It shows initiative and enthusiasm, which are key traits for a Cashier / Guest Services Attendant.
We think you need these skills to ace Guest Services Cashier — National Park Lodge in Chester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see how you connect with our values of friendliness and teamwork. A warm, engaging tone can make a big difference.
Tailor Your Experience:Make sure to highlight any relevant experience in customer service or hospitality. We love seeing how your past roles have prepared you for the Cashier / Guest Services Attendant position at Drakesbad Guest Ranch.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity in a stunning national park setting.
How to prepare for a job interview at Goexplorus
✨Know the Company
Before your interview, take some time to research Drakesbad Guest Ranch and its unique offerings. Understanding the park's environment and the lodge's values will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Cashier / Guest Services Attendant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to create a warm and welcoming atmosphere.
✨Practice POS System Scenarios
Familiarise yourself with common Point of Sale (POS) systems, as you'll be operating one in this role. You might even want to practice handling cash transactions or using a mock system to feel more confident during the interview.
✨Emphasise Teamwork
This position requires collaboration with various team members. Be ready to discuss how you've worked effectively in a team before, highlighting your communication skills and ability to contribute positively to a work environment.
