At a Glance
- Tasks: Welcome guests and ensure a smooth experience while handling transactions.
- Company: Join the friendly team at Drakesbad Guest Ranch in a stunning national park.
- Benefits: Gain diverse experience in hospitality and work in a picturesque environment.
- Other info: Enjoy a dynamic work environment with opportunities for growth.
- Why this job: Be the first point of contact and make a real difference in guest experiences.
- Qualifications: Customer service skills and ability to work flexible shifts are essential.
The predicted salary is between 20000 - 25000 £ per year.
About Us
Nestled in the beautiful Lassen Volcanic National Park, Drakesbad Guest Ranch offers a rustic and memorable experience for all our guests. Join our team and help us deliver exceptional guest service in a friendly, dynamic, and picturesque environment!
Position Summary
As a Cashier / Guest Services Attendant, you will be the first point of contact for our guests, ensuring a warm welcome and smooth experience throughout their stay. This role combines guest service, cashiering, and light food preparation responsibilities.
Key Responsibilities
- Greet guests with a positive attitude and helpful demeanor
- Operate POS system for sales transactions, including opening and closing procedures
- Handle cash and credit cards accurately, following company procedures
- Assist with guest check-in and check-out at the lodge
- Manage dining hall and outdoor seating areas
- Maintain cleanliness of restaurant, storerooms, kitchen, and public areas
- Stock Grab n Go coolers and beverage/ice cream stations (if applicable)
- Prepare sandwiches and perform barista duties as needed
- Understand and follow company ISO (Environmental & Quality) management systems
- Promote teamwork and contribute to a positive work environment
- Perform other duties as assigned
Qualifications
- High school diploma or equivalent
- Excellent customer service and interpersonal skills
- Ability to work flexible shifts including days, nights, weekends, and holidays
- Ability to work independently and as part of a team
- Strong communication skills in English (read, write, speak)
- Physical ability to stand for long periods and lift up to 50 lbs. occasionally
- State-specific Food Handlers Certificate (if applicable)
Preferred Experience
- Six months or more in food and beverage or hospitality environment
Why Join Us
- Work in a stunning national park location
- Be part of a friendly, guest-focused team
- Gain diverse experience in hospitality and food service
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.
Cashier/Guest Services Attendant in Chester employer: Goexplorus
At Drakesbad Guest Ranch, we pride ourselves on being an exceptional employer, offering a unique opportunity to work in the breathtaking Lassen Volcanic National Park. Our team enjoys a supportive and friendly work culture, with opportunities for personal and professional growth in the hospitality sector. Join us to be part of a dedicated team that values guest service and teamwork while enjoying the beauty of nature every day.
StudySmarter Expert Advice🤫
We think this is how you could land Cashier/Guest Services Attendant in Chester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Drakesbad Guest Ranch. Understand their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their guest-focused environment.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for guests, think about how you can create a warm and welcoming atmosphere. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. A neat appearance reflects your respect for the role and the guests you'll be serving. Plus, it sets a positive tone right from the start!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. It shows initiative and enthusiasm, which are key traits we look for in a Cashier/Guest Services Attendant.
We think you need these skills to ace Cashier/Guest Services Attendant in Chester
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see how you connect with our values of friendliness and guest service. A warm, engaging tone can make a big difference.
Tailor Your Experience:Make sure to highlight any relevant experience in hospitality or food service. We love seeing how your past roles have prepared you for this position, so don’t be shy about sharing those stories!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Goexplorus
✨Show Your Enthusiasm
When you walk into the interview, make sure to greet everyone with a big smile and a positive attitude. This role is all about guest service, so showing your enthusiasm for helping others will go a long way in making a great first impression.
✨Know the Company
Do a bit of homework on Drakesbad Guest Ranch and its location in Lassen Volcanic National Park. Understanding the unique experience they offer will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Think about questions related to customer service scenarios, like how you would handle a difficult guest or a busy shift. Practising your responses will help you feel more confident and articulate during the interview.
✨Dress the Part
Even though it’s a casual environment, dressing smartly can set you apart. Aim for a neat and tidy appearance that reflects your professionalism and readiness to represent the company well.
