At a Glance
- Tasks: Deliver excellent customer service and maintain a fun, safe environment at Godstone Farm.
- Company: Join the vibrant team at Godstone Farm, a unique visitor attraction.
- Benefits: Enjoy 28 days holiday, free farm tickets, and 20% discount on food and retail.
- Other info: Flexible shifts available, with opportunities for training and career progression.
- Why this job: Be part of an exciting growth phase and make a real impact on visitor experiences.
- Qualifications: Customer service experience and a positive, friendly attitude are essential.
The predicted salary is between 12.71 - 12.71 £ per hour.
If you’re looking for the opportunity to deliver great customer service in a friendly and flexible environment, then apply to join our team! Godstone Farm are looking for hard working and fun-loving individuals to work across all areas of the farm. We need people who recognise that quality of customer service, attention to detail and ensuring the health and hygiene at the farm is paramount.
Our staff are required to be energetic, enthusiastic, responsible, trustworthy, hardworking and reliable. You’ll be joining at the start of an exciting period of investment and growth in the farm with lots of opportunity to learn and progress.
INTERVIEW DATES - Applicants selected for interview will need to be able to attend a group interview session on Monday 21st or Tuesday 22nd September 2026 from 4.30pm until 6.30pm. If successful you must then be able to attend induction training on Sunday 27th September 2026 from 11am until 3pm. You must also be able to work either Saturday 3rd or Sunday 4th October and then at least 3 days during October half term (Saturday 24th October until Sunday 1st November, including either the 24th or 25th October evening).
Roles can vary on a day-to-day basis with each member of the team having their own responsibilities depending on the areas you are trained in; including:
- Admissions Gate
- Farm Gift Shop
- Play Barn
- Seasonal Attractions and Crafts
- Cleaning & Litter Picking
- Toilet Checks
- Seasonal Displays
Key Responsibilities
- Maintaining a clean and safe environment for customers and other team members.
- Following best practice standards for your area of responsibility – managing the tills, following operating procedures and engaging with customers to ensure they have a brilliant day with us.
- Working as part of a team with a common goal in mind – to delight our customers and provide an excellent service.
Key Requirements
- Experience of working in a customer facing environment is highly advantageous.
- Customer focused with a friendly and positive outlook is a must.
- A good standard of education is essential including literacy and numeracy.
The Perks
- 28 days holiday, pro rata
- We contribute 3% to your company pension
- Free tickets to the Farm to share with your family & friends
- 20% Discount on food, drink and retail
- Training opportunities – we are open to providing suitable training opportunities that will grow your skills and support success in your role
- Career Progression – we invest in our staff and aim to promote from within
About Godstone Farm
Godstone Farm is a unique visitor attraction that welcomes around 250,000 visitors each year. This is an exciting time to join our business with investment in our facilities and the opportunity to influence our future growth plans. We look for people who are committed to delivering excellent customer service. We encourage everyone to contribute new ideas and are constantly working towards improving our visitor experience. Godstone Farm is a close team and offers a welcoming, supportive environment. All our roles have a huge amount of variety and no day is the same – from working with animals, to entertaining children and catering for our visitors. We offer a fun and friendly working atmosphere, social events, the opportunity to develop your skills and the chance to get involved in different activities. If you are passionate about what you do, enjoy working with like-minded people and have the ability to make a difference, then you’re joining the right team.
Location: Godstone Farm, Farm Limited, Tilburstow Hill Rd, Godstone RH9 8LX
Job type: Contracts for these roles will be on a zero hour basis or with minimum guaranteed hours and we are able to offer a variety of shift patterns, including term time weekdays, weekends and school holidays, or a mix of flexible days to suit your circumstances. Our hours vary seasonally and are usually - Winter: 9.30am - 5pm, Summer: 9.30am -6pm with 30 minutes for lunch. Some shifts require you to work weekends and Bank Holidays.
Salary: £8.75 to £12.71 per hour
General Team Member in Godstone employer: Godstone Farm
At Godstone Farm, we pride ourselves on being an excellent employer, offering a vibrant and supportive work culture where every team member is valued. With opportunities for career progression, comprehensive training, and a fun atmosphere, you will thrive in a role that allows you to engage with visitors and contribute to their memorable experiences. Our commitment to employee well-being is reflected in our generous benefits, including holiday entitlement, pension contributions, and discounts, making this an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land General Team Member in Godstone
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Godstone Farm and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace General Team Member in Godstone
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Godstone Farm that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Godstone Farm.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Godstone Farm get a sense of who you are beyond your experience!
How to prepare for a job interview at Godstone Farm
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Godstone Farm and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
