At a Glance
- Tasks: Lead day-to-day food and beverage operations across multiple outlets at a busy visitor attraction.
- Company: Join Godstone Farm, a vibrant outdoor family-focused environment.
- Benefits: Enjoy a daytime-focused role with opportunities for growth and development.
- Other info: Full-time role with flexibility required, including weekends and peak periods.
- Why this job: Make a real impact in a fast-paced, high-energy setting while leading a dynamic team.
- Qualifications: Experience in hospitality or catering, with strong leadership and organisational skills.
Be the driving force behind day-to-day F&B delivery across the whole site. This is a hands-on leadership role at the heart of one of Surrey's busiest visitor attractions. At Godstone Farm, you'll take day-to-day ownership of F&B delivery across every outlet on site - café, restaurant, grab-and-go kiosks, and seasonal or event catering - serving over 250,000 visitors a year. You'll be the person on the floor making sure every outlet runs smoothly, every day, allowing the F&B Manager to focus on strategy, growth, and commercial development. This role is ideal for an experienced team leader or supervisor ready for their next step up - moving beyond a single outlet or shift to help lead operations across the whole F&B offering.
What you'll be doing:
- Run the day-to-day across every outlet
- Take operational responsibility for F&B delivery across the site, not just one outlet: Restaurant and café, Seasonal and event catering
- Move between outlets as needed, spotting and resolving issues before they escape, and making sure standards stay consistent everywhere.
- Be the go-to person on the floor
- Lead from the front during peak trading, acting as the first point of contact for staff and guests across all outlets:
- Step in wherever the operation needs support
- Make fast, sensible calls on staffing, service, and stock
- Escalate to the F&B Manager when it genuinely needs their input
- Support commercial performance
- Play an active role in the commercial side of the operation:
- Help drive spend per head and revenue across outlets
- Control waste and manage stock ordering and transfers
- Monitor labour and cost of sale, flagging concerns early
- Support monthly stock takes and back-office record keeping
- Build and lead the team across the site
- Take ownership of people management across all F&B outlets:
- Recruit, induct, train and coach team members
- Manage the day-to-day rota to meet demand across outlets
- Address performance issues promptly and fairly
- Act as duty supervisor for F&B, and support other areas of the farm when needed
- Uphold standards everywhere
- Ensure consistent standards across the whole F&B operation:
- Food safety, hygiene and cleanliness compliance in every outlet
- Health & safety policies, risk assessments and audits
- Equipment checks, maintenance reporting, and timely fixes
- Support the F&B Manager to work strategically
- This role exists to take on the day-to-day operational load, allowing the F&B Manager to focus on strategy:
- Deputise for the F&B Manager across the site when they're not on shift
- Handle routine decisions and escalations independently
- Feed back insight and ideas that help shape the wider F&B strategy
What we're looking for:
- Experience leading a shift or a team in a fast-paced hospitality or catering environment
- Supervisory or team-leading experience in hospitality, catering or a similar customer-facing environment
- A hands-on leader who's comfortable moving between areas during busy periods
- Ability to pick up commercial basics on the job - spend per head, cost control, wastage
- Can train, motivate and manage a small team
- Stays calm, organised and decisive under pressure
- Keen to grow into a bigger, more varied role than a single-outlet position
The reality of the role (and why it's rewarding):
- Our business is highly seasonal and weather-dependent, with peak periods driven by school holidays, weekends and events.
- This creates a fast-paced, high-energy environment where strong day-to-day leadership has a direct and visible impact.
- In return, you'll benefit from:
- A varied role with responsibility across the whole F&B operation, not just one outlet
- A predominantly daytime-focused operation, offering a strong alternative to late-night hospitality
- The opportunity to work in a unique outdoor, family-focused environment
- Genuine scope to grow into broader operational or management responsibility
- Experience as a supervisor or team leader in F&B or hospitality
- Experience across multiple outlets or a multi-site operation would be helpful, but not a requirement
- Good organisational and communication skills
- Some exposure to stock control, forecasting or rota management is useful but not essential
- Ability to lead, motivate and support a team
- Level 3 Food Safety (or willingness to work towards it) desirable
Additional information:
- This is a full-time role requiring flexibility, including weekends, bank holidays and peak trading periods.
- Contract type: Permanent
- Hours: Full time including weekends, primarily daytime with occasional evenings
Food and Beverage Supervisor employer: Godstone Farm Limited
At Godstone Farm Limited, we pride ourselves on being an excellent employer that values the well-being and development of our staff. As a Nursery Cook, you will enjoy a supportive work culture that prioritises teamwork and creativity, alongside opportunities for professional growth in a vibrant environment dedicated to providing safe and nutritious meals for children. Our commitment to employee satisfaction is reflected in our flexible working arrangements and the chance to be part of a passionate team making a positive impact on young lives.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Godstone Farm Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Godstone Farm Limited
Don't be shy about reaching out to Godstone Farm Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food and Beverage Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Godstone Farm Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Godstone Farm Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
