At a Glance
- Tasks: Support e-commerce operations and assist with creative projects in a dynamic team.
- Company: Exciting luxury menswear streetwear brand based in Manchester.
- Benefits: 10am start, 25 days holiday, and a friendly, collaborative environment.
- Other info: Join a supportive team and enjoy opportunities for growth.
- Why this job: Kickstart your career in e-commerce while working with a stylish brand.
- Qualifications: Strong communication skills, attention to detail, and a passion for fashion.
The predicted salary is between 28800 - 43200 £ per year.
We are a growing luxury menswear streetwear brand looking for a motivated, organised, and team‑focused entry‑level E‑commerce Administrator to join our Manchester based team. This hands‑on role is perfect for someone starting their career in e‑commerce who enjoys supporting both online operations and creative projects. You’ll be working closely with a small, friendly, and collaborative team.
Key Responsibilities
- Respond to customer enquiries via email and social media in a professional, courteous, and timely manner
- Deliver an excellent standard of customer service across all channels
- Manage online order returns and exchanges efficiently
- Upload and maintain products on Shopify
- Support product launches, promotions and offers
- Update online campaigns and website content
- Assist with photoshoots when needed
- Support the wider team with ad‑hoc e‑commerce and administrative tasks
What We’re Looking For
- Manchester‑based applicant
- Strong team player who thrives in a fast‑paced environment
- Strong written communication and attention to detail
- Highly organised and proactive
- Genuine interest in fashion and streetwear
What We Offer
- Entry‑level, full‑time, office‑based role in Manchester
- Opportunity to work closely with a growing luxury brand
- Supportive, collaborative, and creative working environment with a small friendly team
- Company benefits include: 10am start time and 25 days holiday (not including bank holidays)
To apply: Please send your CV and a short cover note to info@godmadeclo.com
Application deadline: 1st February 2026
E-Commerce and Customer service Administrator in Manchester employer: GODMADE
Join our dynamic team at a growing luxury menswear streetwear brand in Manchester, where we prioritise a supportive and collaborative work culture. As an E-Commerce and Customer Service Administrator, you'll enjoy a creative environment that fosters personal growth and offers a generous benefits package, including a 10am start time and 25 days of holiday. This is an excellent opportunity for those looking to kickstart their career in e-commerce while being part of a passionate team dedicated to delivering exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land E-Commerce and Customer service Administrator in Manchester
✨Tip Number 1
Get to know the brand! Before your interview, dive into their website and social media. Understanding their style and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be handling customer enquiries, it’s crucial to demonstrate your ability to communicate clearly and professionally. Try role-playing common customer scenarios with a friend.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed tasks or projects in the past. This could be anything from coordinating an event to managing your studies—anything that highlights your proactive nature.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of our team right from the start. Don’t forget to include a short cover note that reflects your passion for e-commerce and fashion!
We think you need these skills to ace E-Commerce and Customer service Administrator in Manchester
Some tips for your application 🫡
Craft a Catchy Cover Note:Your cover note is your chance to shine! Keep it short and sweet, but make sure to highlight your passion for e-commerce and fashion. Let us know why you’re excited about this role and how you can contribute to our team.
Tailor Your CV:Don’t just send the same CV to everyone! Make sure to tweak it to match the job description. Highlight your relevant skills and experiences that align with what we’re looking for in an E-Commerce Administrator.
Show Off Your Communication Skills:Since you'll be responding to customer enquiries, it’s important to showcase your written communication skills. Use clear and professional language in your application to demonstrate that you can handle customer interactions with ease.
Apply Through Our Website:We love it when candidates apply directly through our website! It helps us keep everything organised and makes sure your application gets the attention it deserves. So, don’t hesitate – hit that apply button!
How to prepare for a job interview at GODMADE
✨Know Your Stuff
Before the interview, make sure you research the brand and its products. Familiarise yourself with their e-commerce platform, especially Shopify, as well as their customer service approach. This will show your genuine interest in the role and help you answer questions more confidently.
✨Show Off Your Communication Skills
Since this role involves responding to customer enquiries, practice articulating your thoughts clearly and professionally. You might want to prepare examples of how you've handled customer interactions in the past, even if they’re from previous jobs or volunteer work.
✨Be Organised and Proactive
Demonstrate your organisational skills by discussing how you manage tasks and prioritise your workload. Think of specific instances where you’ve successfully juggled multiple responsibilities, as this will resonate well with the fast-paced environment they’re looking for.
✨Express Your Passion for Fashion
Let your enthusiasm for fashion and streetwear shine through during the interview. Share your thoughts on current trends or brands you admire. This not only shows that you’re a good fit for the company culture but also that you’ll be genuinely engaged in your work.
