Global Commercialisation Specialist

Want to deliver the Ultimate Chocolate Experience? Our story is rooted in family and ideas that have always been our ingredients. Our founding families believed biscuits and chocolates could bring moments of happiness to the world. Their spirit continues to inspire our future. It’s in the care and the craft we bake into biscuits and chocolates that have been loved for generations. Our 16,000 colleagues across our global network of bakers, distribution sites and offices each bring their unique, diverse experience to bring happiness with every bite.

If you’re a part of the pladis team, you know what it means to bring it. Whether it’s resilience, team spirit or a go-getting attitude, our courage and compassion, our ownership, and our whole selves. We Bring it. Day in, day out.

We’re looking for fresh thinkers to help us create the next chapter for pladis. pladis succeeds because of people like you. People who wake up excited to get to work, who believe in themselves and their potential, and who want to grow as part of a global community of like-minded colleagues! Because growth is our oxygen and our fuel. It’s our deep belief that growth comes from working together, helping each other out, and being passionate about our purpose to bring happiness with every bite.

Our Purpose is to bring happiness with every bite! It’s a purpose that every one of our colleagues around the world believes in. While we’re all unique, we also share the same values. Each of our values is important on its own, but in combination, they’re incredibly powerful. Living our pladis values is a key part of success; look out for questions in your interview that link to these key pladis values.

In 2021, pladis proudly opened the doors to our vibrant global hub, the MIU Campus, located in the heart of Chiswick Park, West London. Just a short 5-minute walk from Gunnersbury Station, our campus is nestled within 33 acres of beautifully landscaped gardens, offering a welcoming and inspiring environment for all. Chiswick Park is home to both our UK and Global Corporate teams, bringing together diverse teams across the business.

What will this role achieve?

The Commercialization Specialist plays a pivotal role in leading the end-to-end delivery of Godiva’s global innovation and renovation pipeline across channels, ensuring projects land on time, on cost and fully aligned to commercial and retailer requirements. This role provides strong cross-functional leadership, connecting Brand, Commercial, R&D, Supply Chain, Packaging, Regulatory and Regional teams to deliver scalable, operationally robust product solutions that protect Godiva’s premium brand standards.

A defining element of the role is the ownership of global coordination for regional design requests, including intake, prioritisation and workflow management within the Global Design Studio. The Commercialization and Design Specialist acts as the central point of governance, ensuring that all packaging and design adaptations are properly briefed, resourced, executed and delivered with quality, consistency and transparency. Through disciplined project governance, effective cross-functional alignment and clear communication with regions, the Commercialization and Design Specialist ensures innovation, packaging and artwork delivery are efficient, retailer-ready, and commercially viable. The role exists to enable Godiva to execute with excellence across channels, improving speed-to-market, consistency of creative execution and the overall quality of brand presence in stores around the world.

What will be your key deliverables?

• Lead end-to-end delivery of global innovation and renovation projects across channels.
• Build structured project plans that manage critical paths, risks, interdependencies and regional launch timings.
• Guide cross-functional teams (Brand, Commercial, R&D, Packaging, Supply Chain, Finance) to move projects through Governance gates with clarity and discipline.
• Partner with markets to ensure product fit for customer requirements, retailers’ calendars, and category needs.
• Ensure all initiatives are optimised for the channel including retailer and regional compliance.
• Act as the central intake manager for all regional creative and artwork adaptation requests.
• Validate briefs for completeness, ensuring clear objectives and timelines.
• Run prioritisation sessions with the Design Studio to allocate resources based on global priorities, market urgency and available capacity.
• Maintain a live design request tracker covering status, SLAs, risks, bottlenecks, and approvals.
• Provide proactive communication to markets on feasibility, timing and any required trade-offs.
• Manage feedback loops between regional teams, Design Studio and Global Brand to ensure quality, consistency, and brand compliance.

Bring your experience.

Essential:

• Project management experience.
• Strong understanding of the design process, artwork creation, and production workflows.
• Managing stakeholders across multiple functions/regions.
• FMCG experience.
• Ability to navigate conflicting priorities and cultural differences.
• Ability to manage multiple workstreams simultaneously while maintaining high-quality standards.
• Proven capability in organisational, planning, and timeline-management skills.
• Excellent communication and stakeholder-management skills.
• Ability to challenge constructively and translate marketing objectives into actionable, structured plans.
• Commercial competence.
• Proven leadership skills with the ability to influence, demonstrating high standards of honesty and integrity.
• Be a confident, effective, and challenging communicator, and be able to demonstrate tenacity & resilience.
• Conflict & issue resolution.

What does pladis offer you?

• Annual Incentive Plan (AIP) – this is the business’s annual bonus scheme.
• Opportunity to self-enrol into Health Cash Plan.
• Private medical Insurance (if eligible by grade).
• Enhanced parental leave and a supportive phased return-to-work program to help colleagues balance family and career.
• Stakeholder Pension Scheme.
• Life Assurance Cover upon enrolment to Stakeholder Pension Scheme.
• 25 days + bank holidays.
• Holiday Enhancement Scheme.
• 1 Volunteering Day per year.
• Cycle to work scheme.
• Discounted gym membership – Carlisle and Chiswick only.
• Discount and Cashback Scheme – make your everyday spending work hard for you on major high street brands, supermarkets and services.
• Access to Employee Assistance Programme.
• Financial Wellbeing Support.
• Access to great training and development opportunities.

Our Values

• Purpose led – We’re energised and guided by our purpose to bring happiness with every bite.
• Agile – We’re ever evolving, we never stand still, always improving for our customers and our consumers.
• Positive – We’re highly motivated, optimistic, courageous, and we inspire each other to be better.
• Resilient - We’re persistent in the face of setbacks, quick to adapt, learn and move forward.
• Collaborative – We gain strength from operating as one pladis, winning and succeeding together.

pladis is an equal opportunities employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, colour, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.

Accessibility at Chiswick: Our Chiswick site has step-free access, accessible entrances and lifts between floors to support individuals with mobility needs. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to receive other benefits and privileges of employment, and where possible to perform key job functions.