At a Glance
- Tasks: Drive sales by managing enquiries and providing expert product solutions.
- Company: Dynamic company in Dudley, specialising in industrial spares.
- Benefits: Competitive salary, supportive team, and opportunities for growth.
- Other info: Office-based role with occasional customer visits and flexible working hours.
- Why this job: Join a fast-paced environment and make a real impact on customer satisfaction.
- Qualifications: 3+ years in sales or customer service, with technical aptitude preferred.
The predicted salary is between 30000 - 40000 £ per year.
An internal sales position focusing on bearings and industrial spares is a fast-paced role that acts as the primary link between customers and the engineering or supply chain teams. You will be responsible for providing expert solutions across product lines like seals, belts, power transmission, lubricants, pneumatics and fasteners. Based in Dudley at the companies NDC, the successful candidate will engage with current trade customers offering a wide variety of different products. The role is primarily internally based.
The Internal Sales Representative is responsible for driving revenue growth by managing inbound enquiries, providing technical product recommendations, and ensuring accurate order fulfillment. This role requires a blend of commercial awareness and technical proficiency to support both existing clients and new customers.
Key Responsibilities- Technical Enquiries & Quotations: Respond to customer RFQs (Requests for Quotation) by reviewing drawings or specifications to provide accurate product estimates and technical data sheets.
- Order Management: Process sales orders efficiently via CRM systems (e.g., Salesforce, OGL) and coordinate with the warehouse or project managers for timely delivery.
- Customer Relationship Management: Build trust and loyalty with clients through phone, email, and virtual meetings, ensuring their needs are met with tailored solutions.
- Proactive Sales: Identify opportunities for cross-selling and up-selling relevant industrial parts and follow up on outstanding quotes to convert them into orders.
- Stock & Inventory Support: Monitor stock levels using computer systems, check in goods received, and occasionally assist at the trade counter with product identification.
- Collaboration: Work closely with external sales engineers to provide technical support and help develop account strategies.
- Experience: 3+ years in industrial sales, internal sales, or customer service is preferred, especially within the bearings or power transmission industry.
- Technical Aptitude: Ability to read engineering drawings/enquiries and use measuring tools like calipers to identify part specs.
- Communication: Strong verbal and written skills for negotiating prices and articulating product benefits.
- IT Proficiency: Competence in Microsoft Office (Excel) and CRM software is essential.
- Attributes: Results-driven, highly organised, and capable of multitasking in a high-pressure environment.
- Hours: Generally Monday to Friday, either 08:30 to 17:00, or 9.00 to 5.30pm with occasional Saturday Rota depending on the branch, currently 1 in 8.
- Setting: Primarily office-based with visits to existing customers encouraged.
Commercial Sales Development in Dudley employer: Godiva Bearings
Join a dynamic team in Dudley where your expertise in commercial sales will be valued and nurtured. Our supportive work culture fosters collaboration and innovation, providing ample opportunities for professional growth and development. With a focus on employee well-being and a commitment to excellence, we offer a rewarding environment for those looking to make a meaningful impact in the industrial sector.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Sales Development in Dudley
✨Tip Number 1
Get to know the products inside out! Familiarise yourself with bearings, seals, and all those industrial spares. When you chat with potential employers, showing off your technical knowledge will make you stand out.
✨Tip Number 2
Practice your communication skills! Whether it's over the phone or in a virtual meeting, being able to articulate product benefits clearly is key. Try role-playing with a friend to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with industry professionals on LinkedIn and engage in relevant discussions. You never know who might have a lead on that perfect internal sales role.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us. Tailor your application to highlight your experience in industrial sales and your ability to manage customer relationships.
We think you need these skills to ace Commercial Sales Development in Dudley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Internal Sales Representative. Highlight your experience in industrial sales and any technical skills that relate to bearings and power transmission. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this fast-paced role. Mention specific experiences where you've successfully managed customer relationships or driven revenue growth, as these are key for us.
Show Off Your Technical Skills:Since this role requires a good understanding of technical product specifications, don’t shy away from showcasing your ability to read engineering drawings or use measuring tools. We love candidates who can bridge the gap between sales and technical support!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Godiva Bearings
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the product lines mentioned in the job description, like bearings, seals, and lubricants. Being able to discuss these products confidently will show your technical aptitude and help you stand out.
✨Master the Art of Communication
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly. Prepare to discuss how you’ve built relationships with clients in the past and how you can tailor solutions to meet their needs.
✨Showcase Your Sales Skills
Be ready to share specific examples of how you’ve driven revenue growth in previous roles. Highlight any experience with cross-selling or up-selling, as this is crucial for the position. Use metrics to demonstrate your success!
✨Familiarise Yourself with CRM Systems
Since you'll be using CRM software like Salesforce, brush up on your skills with these tools. If you have experience with order management or inventory systems, be prepared to discuss how you’ve used them to improve efficiency.
