At a Glance
- Tasks: Join our Solutions Engineering team to lead technical engagements and support business opportunities.
- Company: GoCardless is a global bank payment company, processing over $130bn in payments annually.
- Benefits: Enjoy flexible working, generous holidays, medical cover, and equity options.
- Why this job: Be part of a diverse team making a real impact in the payment industry.
- Qualifications: Experience in solution engineering and a knack for explaining tech to non-techies required.
- Other info: We value diversity and are committed to sustainability and inclusivity.
The predicted salary is between 42000 - 63000 £ per year.
GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking. GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions. We are headquartered in the UK, with additional offices in Australia, France, Ireland, Latvia and the United States.
You will be joining our Solution Engineering team and will be the primary technical lead during engagements with our prospective and existing merchants. You will help qualify, shape, close and support new and existing business opportunities. You will provide technical guidance and oversight on our most exciting opportunities whilst working alongside our sales teams.
Your day-to-day will focus on:
- Working with our sales team on new and existing opportunities
- Presenting and crafting demos showcasing our product
- Performing technical discovery and architecting solution designs for prospects
- Work closely with our product team on product improvements, new initiatives and feature requests
- Work alongside implementation managers and customer success teams to ensure a smooth journey for clients
What excites you:
- You are a problem solver at heart
- You have a love for learning and are curious by nature
- You are consultative and love to get stuck into the detail
- You love to help clients accelerate their growth and build innovative experiences
- You have a growth mindset and are open to new lines of thought
What excites us:
- Experience as a pre-sales or post-sales solution engineer
- Ability to articulate complex technical solutions to non-technical audiences
- Ability to work with API tools such as Postman and debugging/logging tools
- A deep understanding of how APIs function
- Programming skills in at least one common programming language
- Experience in building integrations with Payment-Service Providers
Salary range - the expected base salary range for this position is between £50,400 to £75,600 + 30% OTE. Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.
The Good Stuff!
- Wellbeing: Dedicated support and medical cover to keep you healthy.
- Work Away Scheme: Work from anywhere for up to 90 days in any 12-month period.
- Adaptive Working: Our hybrid model offers flexibility, with in-office days determined by your team.
- Equity: All permanently employed GeeCees get equity to share in our success.
- Parental leave: Tailored leave to support your life's great adventure.
- Time Off: Generous holidays, 3 volunteer days, and 4 wellness days annually.
Life at GoCardless
We’re an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.
Diversity & Inclusion
We’re building the payment network of the future, and to achieve our goal, we need a diverse team with a range of perspectives and experiences.
Sustainability at GoCardless
We’re committed to reducing our environmental impact and leaving a sustainable world for future generations.
Solutions Engineer London, UK employer: GoCardless
Contact Detail:
GoCardless Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Engineer London, UK
✨Tip Number 1
Familiarise yourself with GoCardless' products and services. Understanding their payment solutions, especially how they utilise AI and open banking, will help you articulate your insights during discussions with the team.
✨Tip Number 2
Brush up on your API knowledge and tools like Postman. Being able to demonstrate your technical skills and understanding of APIs will set you apart as a candidate who can effectively engage with both technical and non-technical audiences.
✨Tip Number 3
Prepare to showcase your problem-solving abilities. Think of examples from your past experiences where you've successfully navigated challenges, particularly in a pre-sales or post-sales context, as this aligns closely with the role's requirements.
✨Tip Number 4
Engage with GoCardless' values and culture. Reflect on how your personal values align with theirs, especially around integrity and collaboration, as this will resonate well during interviews and show your genuine interest in the company.
We think you need these skills to ace Solutions Engineer London, UK
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Solutions Engineer role at GoCardless. Familiarise yourself with the key responsibilities and required skills mentioned in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your technical expertise, problem-solving abilities, and any experience with APIs or payment systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Use specific examples from your past experiences to demonstrate how you can contribute to GoCardless's mission and values.
Showcase Your Technical Skills: In your application, be sure to mention any programming languages you know and your experience with API tools like Postman. Highlight any relevant projects or achievements that demonstrate your technical capabilities.
How to prepare for a job interview at GoCardless
✨Understand the Product
Before your interview, make sure you have a solid understanding of GoCardless's products and services. Familiarise yourself with how their payment solutions work, especially around direct debit and open banking. This will help you articulate how you can contribute to the team.
✨Showcase Your Problem-Solving Skills
As a Solutions Engineer, you'll need to demonstrate your problem-solving abilities. Prepare examples from your past experiences where you've successfully tackled technical challenges or helped clients overcome obstacles. This will show your consultative approach and ability to think critically.
✨Prepare for Technical Questions
Expect technical questions related to APIs and programming languages. Brush up on your knowledge of API tools like Postman and be ready to discuss how you've used them in previous roles. Being able to explain complex technical concepts in simple terms will be crucial.
✨Emphasise Your Collaborative Spirit
GoCardless values teamwork, so be prepared to discuss how you've worked effectively with sales teams, product managers, and customer success teams in the past. Highlight your ability to collaborate and communicate across different departments to ensure client satisfaction.