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- Tasks: Enhance customer service teams through engaging training programmes and frequent travel.
- Company: Leading online training company based in Greater London.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in customer service while travelling and developing your skills.
- Qualifications: 2+ years in customer service and training, fluent in Portuguese and English.
- Other info: Dynamic role with a focus on communication and organisation.
The predicted salary is between 28800 - 43200 £ per year.
A leading online training company in Greater London is seeking a dynamic Training Specialist to enhance customer service through training programs. The ideal candidate should have at least 2 years of experience in customer service and training, plus fluency in Portuguese and English. This role requires frequent travel to deliver training sessions, alongside exceptional communication and organizational skills. A hybrid working model is in place with 3 days in the office and 2 days working from home.
Travel Training Specialist: Elevate Customer Service Teams employer: GOAT & Partners Ltd
Contact Detail:
GOAT & Partners Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Training Specialist: Elevate Customer Service Teams
✨Tip Number 1
Network like a pro! Reach out to your connections in the training and customer service sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your experience aligns with their needs. We want you to shine, so practice answering common questions and have some examples ready to showcase your skills.
✨Tip Number 3
Show off your language skills! Since fluency in Portuguese and English is key for this role, make sure to highlight your language abilities during interviews. We want to see how you can elevate customer service teams with your bilingual expertise.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. We’re here to support you every step of the way, so don’t hesitate to reach out if you need any help with the process.
We think you need these skills to ace Travel Training Specialist: Elevate Customer Service Teams
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 2+ years of experience in customer service and training. We want to see how you've made a difference in previous roles, so share specific examples that showcase your skills!
Language Skills Matter: Since fluency in Portuguese and English is key for this role, don’t forget to mention your language skills prominently. If you’ve used these languages in a professional setting, let us know how!
Tailor Your Application: Take a moment to customise your application for the Training Specialist role. Use keywords from the job description and show us how your background aligns with what we’re looking for. It’ll make a big difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at GOAT & Partners Ltd
✨Know Your Stuff
Make sure you brush up on your customer service knowledge and training techniques. Be ready to discuss your past experiences in detail, especially how you've improved customer service through training. This will show that you’re not just a fit for the role but also passionate about enhancing customer experiences.
✨Language Skills Matter
Since fluency in Portuguese and English is a must, practice speaking both languages before the interview. You might be asked to demonstrate your language skills, so prepare some common customer service scenarios in both languages to showcase your proficiency.
✨Show Off Your Travel Experience
As this role involves frequent travel, be prepared to discuss your previous travel experiences related to training. Highlight any challenges you faced and how you overcame them, as well as your ability to adapt to different environments and cultures.
✨Get Familiar with Hybrid Work
Understand the dynamics of hybrid working models since you'll be spending part of your time in the office and part at home. Be ready to talk about how you manage your time and stay organised while working remotely, as well as how you plan to engage with your team in person.
