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- Tasks: Enhance customer service teams through engaging training programmes and hands-on sessions.
- Company: Leading online training company based in Greater London with a vibrant culture.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in customer service while travelling and sharing your expertise.
- Qualifications: 2+ years in customer service and training, fluent in Portuguese and English.
- Other info: Dynamic role with a mix of office and remote work for flexibility.
The predicted salary is between 28800 - 43200 £ per year.
A leading online training company in Greater London is seeking a dynamic Training Specialist to enhance customer service through training programs. The ideal candidate should have at least 2 years of experience in customer service and training, plus fluency in Portuguese and English. This role requires frequent travel to deliver training sessions, alongside exceptional communication and organizational skills. A hybrid working model is in place with 3 days in the office and 2 days working from home.
Travel Training Specialist: Elevate Customer Service Teams in London employer: GOAT & Partners Ltd
Contact Detail:
GOAT & Partners Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Training Specialist: Elevate Customer Service Teams in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the training and customer service sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your experience aligns with their needs. We want you to shine, so practice answering common questions and have some examples ready to showcase your skills.
✨Tip Number 3
Show off your language skills! Since fluency in Portuguese and English is key for this role, make sure to highlight your language abilities during interviews. We want to see how you can elevate customer service teams with your unique skill set.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. We’re always on the lookout for passionate individuals who can bring their expertise to our team, so don’t hesitate to hit that apply button!
We think you need these skills to ace Travel Training Specialist: Elevate Customer Service Teams in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 2+ years of experience in customer service and training. We want to see how you've made a difference in previous roles, so share specific examples that showcase your skills!
Language Skills Matter: Since fluency in Portuguese and English is key for this role, don’t forget to mention your language skills prominently. If you have any certifications or relevant experiences, include those too!
Tailor Your Application: Take a moment to customise your application for the Training Specialist role. Use keywords from the job description to show us you understand what we’re looking for and how you fit the bill.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at GOAT & Partners Ltd
✨Know Your Stuff
Make sure you brush up on your customer service and training experience. Be ready to share specific examples of how you've enhanced customer service in previous roles. This will show that you not only understand the theory but have practical experience too.
✨Language Skills Matter
Since fluency in Portuguese and English is a must, practice speaking both languages before the interview. You might be asked to demonstrate your language skills, so consider preparing a brief introduction about yourself in both languages to showcase your fluency.
✨Show Off Your Travel Experience
As this role involves frequent travel, be prepared to discuss your past experiences with training sessions on the go. Share how you’ve managed logistics and adapted your training style to different environments. This will highlight your organisational skills and adaptability.
✨Embrace the Hybrid Model
Familiarise yourself with the hybrid working model. Think about how you can effectively balance in-office and remote work. Be ready to discuss your strategies for staying organised and maintaining communication with your team while working from home.
