At a Glance
- Tasks: Join our team to deliver exceptional service in a fast-paced football environment.
- Company: Goals, the leading five-a-side football centre operator in the UK.
- Benefits: Enjoy birthday holiday, paid breaks, discounts, and exciting team incentives.
- Other info: Flexible shifts including evenings and weekends; must be 18+ for bar roles.
- Why this job: Be part of a fun, dynamic team while making customers' experiences unforgettable.
- Qualifications: Outgoing personality, customer service skills, and ability to work under pressure.
The predicted salary is between 10 - 12 € per hour.
Goals are the premier five a side football centre operator in the UK offering state of the art facilities throughout the country. We pride ourselves in exceeding customer expectation in levels of service delivery and the quality of our facilities. We employ people who are passionate about delivering these promises and who can work best in a fast paced and fun sporting environment. A fast-growing company where there are opportunities for those with the skills to match their ambition.
Current Vacancy
Goals currently have a vacancy available which covers the two below roles:
- Bar Staff
We need someone who can handle the rush of a busy environment, has a smart appearance and a positive sales and service driven attitude. We are looking for someone who can create a rapport with customers, encouraging them to stay longer and to come back again. Our bar is an integral part of the 5-a-side football experience, whether customers are having a weekend function, a kid’s party or a post-match pint we want to deliver the highest standards in a professional and efficient manner.
- Receptionist
A Receptionist that will complement our existing dynamic and motivated Reception team. As this position is Front of House you will need a very outgoing personality and will be able to work under pressure. Key skills that would benefit an applicant would be computer literacy, cash handling, dealing with face to face enquiries and excellent telephone sales skills. As part of our service requirement, you will be expected to work shifts that will include evenings and weekends. And as Bar work is included in that we require applicants to be 18+.
In return we will provide you with an exciting and bustling working environment that will motivate and reward you.
Benefits
- Birthday Holiday (after 2 years’ service)
- Paid breaks
- Enhanced Pension scheme
- Employee assistance program
- Bonus scheme
- Team incentives
- 40% Staff Discount on F&B (alcohol not permitted)
- 50% Discount on Goals KPs (child or grandchild only, basic package)
- Free individual pitch hire (max twice per week)
- Annual events
- Uniform
- Stream Discount Club
Team Member in Wolverhampton employer: Goals
Goals is an exceptional employer, offering a vibrant and dynamic work environment where passion for sports and customer service thrives. With opportunities for personal growth and development, employees enjoy a range of benefits including a generous staff discount, enhanced pension scheme, and exciting team incentives, all while being part of a fast-paced, fun atmosphere that celebrates teamwork and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Wolverhampton
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Goals. Understand their values and what makes them tick. This way, you can show off your passion for delivering top-notch service and how you fit right into their fast-paced environment.
✨Tip Number 2
Practice your people skills! Whether you're applying for Bar Staff or Receptionist, being able to connect with customers is key. Try role-playing with a friend to nail down your approach to handling enquiries and creating that rapport that keeps customers coming back.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Make sure you look smart and professional when you arrive for your interview. It shows you care about the job and are ready to represent Goals in style.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It not only makes it easier for us to find you but also shows your enthusiasm for joining the Goals team. Plus, who doesn’t love a straightforward application process?
We think you need these skills to ace Team Member in Wolverhampton
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about working in a fast-paced, fun environment like ours. Share any relevant experiences that highlight your passion for customer service and teamwork.
Tailor Your CV:Make sure your CV is tailored to the specific role you’re applying for. Highlight skills that match what we’re looking for, whether it’s your ability to handle busy environments or your knack for creating rapport with customers. A personalised CV shows us you’re serious about joining our team!
Be Professional Yet Approachable:While we love a friendly vibe, remember to keep your application professional. Use clear language and check for any typos or errors. We want to see that you can communicate effectively, just like you would with our customers at the bar or reception!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the roles and our company culture there. We can’t wait to hear from you!
How to prepare for a job interview at Goals
✨Know the Company Inside Out
Before your interview, take some time to research Goals and their values. Understand what makes them the premier five-a-side football centre operator in the UK. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Off Your People Skills
Since the roles involve customer interaction, be ready to demonstrate your ability to create rapport with customers. Think of examples from your past experiences where you’ve successfully engaged with people, especially in busy environments. This will highlight your suitability for the fast-paced atmosphere at Goals.
✨Dress to Impress
Make sure you present yourself smartly for the interview. A professional appearance is key, especially since you’ll be working in a front-of-house role. It shows that you take the opportunity seriously and are ready to represent the company well.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess how you would handle busy periods or difficult customers. Think through potential situations you might encounter as bar staff or a receptionist and prepare your responses. This will demonstrate your problem-solving skills and readiness for the role.
