Team Member - Sutton, London
Team Member - Sutton, London

Team Member - Sutton, London

Full-Time 11 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Serve customers at the bar and manage front desk operations with a friendly attitude.
  • Company: Goals, the leading five-a-side football centre operator in the UK.
  • Benefits: Enjoy birthday holidays, paid breaks, discounts, and a bonus scheme.
  • Why this job: Join a vibrant team and enhance customer experiences in a fun environment.
  • Qualifications: Must be 18+, with great communication skills and a positive attitude.
  • Other info: Flexible shifts including evenings and weekends, with opportunities for team incentives.

The predicted salary is between 11 - 16 £ per hour.

Goals are the premier five a side football centre operator in the UK offering state of the art facilities throughout the country. We pride ourselves in exceeding customer expectation in levels of service delivery and the quality of our facilities.

Goals currently have a vacancy available which covers the two below roles:

  • Bar Staff - We need someone who can handle the rush of a busy environment, has a smart appearance and a positive sales and service driven attitude. We are looking for someone who can create a rapport with customers, encouraging them to stay longer and to come back again. Our bar is an integral part of the 5-a-side football experience, whether customers are having a weekend function, a kid’s party or a post-match pint we want to deliver the highest standards in a professional and efficient manner.
  • Receptionist - A Receptionist that will complement our existing dynamic and motivated Reception team. As this position is Front of House you will need a very outgoing personality and will be able to work under pressure. Key skills that would benefit an applicant would be computer literacy, cash handling, dealing with face to face enquiries and excellent telephone sales skills.

Work pattern: As part of our service requirement, you will be expected to work shifts that will include evenings and weekends. And as Bar work is included in that we require applicants to be 18+.

Benefits:

  • Birthday Holiday
  • Paid breaks
  • Pension scheme
  • Access to employee assistance careline for you and your family
  • Bonus scheme based on KP’s
  • Team incentives
  • 50% Discount on Goals related products (parties function hire, food)
  • Free individual pitch hire
  • Annual events
  • Uniform provided

Team Member - Sutton, London employer: Goals

At Goals, we pride ourselves on being a premier employer in the sports and leisure industry, offering a vibrant work culture that values teamwork and customer service excellence. Our Sutton location provides unique opportunities for personal growth and development, with benefits such as birthday holidays, a pension scheme, and generous discounts on our facilities. Join us to be part of a dynamic team where your contributions are recognised and rewarded, making every shift a meaningful experience.
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Contact Detail:

Goals Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Member - Sutton, London

✨Tip Number 1

Get to know the venue! If you're applying for a Team Member role at Goals, pop by and check out the atmosphere. Familiarising yourself with the place can help you chat about it during your interview and show that you're genuinely interested.

✨Tip Number 2

Practice your people skills! Whether you're aiming for the bar staff or receptionist role, being friendly and approachable is key. Try role-playing with a mate to boost your confidence in handling customer interactions.

✨Tip Number 3

Show off your flexibility! Since the job involves shifts, highlight your availability during evenings and weekends. Let them know you're ready to jump in when needed – it shows commitment and enthusiasm!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!

We think you need these skills to ace Team Member - Sutton, London

Customer Service Skills
Sales Skills
Communication Skills
Cash Handling
Computer Literacy
Ability to Work Under Pressure
Teamwork
Outgoing Personality
Time Management
Attention to Detail

Some tips for your application 🫡

Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Whether you're applying for the bar staff or receptionist role, a friendly and outgoing tone will help us get a sense of who you are.

Tailor Your Application: Make sure to customise your application for the specific role you're going for. Highlight any relevant experience or skills that match what we're looking for, whether it's handling busy environments or providing excellent customer service.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid long-winded sentences. Make it easy for us to see why you'd be a great fit for our team at Goals!

Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Goals

✨Know the Company

Before your interview, take some time to research Goals and their five-a-side football centres. Understand their values, services, and what sets them apart in the industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Show Off Your People Skills

As a Team Member, you'll be interacting with customers regularly. Prepare examples of how you've successfully built rapport with customers in the past. Whether it's through excellent service or handling busy situations, demonstrating your people skills will make you stand out.

✨Dress to Impress

Since a smart appearance is key for this role, make sure you dress appropriately for the interview. Opt for smart-casual attire that reflects the professional yet friendly atmosphere of Goals. First impressions matter, so look the part!

✨Prepare for Scenario Questions

Expect questions that assess how you'd handle specific situations, especially under pressure. Think about times when you've dealt with difficult customers or busy shifts. Practising your responses will help you feel more confident and ready to impress.

Team Member - Sutton, London
Goals
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  • Team Member - Sutton, London

    Full-Time
    11 - 16 £ / hour (est.)
  • G

    Goals

    50-100
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