At a Glance
- Tasks: Serve customers at the bar and manage front-of-house duties with a friendly attitude.
- Company: Goals, a top five-a-side football centre operator in the UK.
- Benefits: Enjoy birthday holiday, paid breaks, discounts, and team incentives.
- Other info: Flexible evening and weekend shifts in a vibrant environment.
- Why this job: Join a fun team and create memorable experiences for customers.
- Qualifications: Must be 18 or older, with a positive attitude and good communication skills.
The predicted salary is between 20000 - 25000 € per year.
Goals is a leading five-a-side football centre operator in the UK, known for state-of-the-art facilities and high-quality customer service.
Bar Staff Responsibilities:
- Manage the bar during busy periods, maintaining a smart appearance and a positive sales and service attitude.
- Build rapport with customers to encourage repeat visits and prolong stays.
- Deliver high standards of service during weekend functions, kid’s parties or post-match drinks.
Receptionist Responsibilities:
- Operate front-of-house duties as part of a dynamic reception team.
- Maintain an outgoing, pressure-resistant presence.
- Utilise computer literacy, cash handling, face-to-face enquiry resolution and telephone sales skills.
Both positions require availability for evening and weekend shifts, and bar duties are included. Applicants must be 18 or older.
Benefits:
- Birthday Holiday after 2 years’ service
- Paid breaks
- Enhanced pension scheme
- Employee assistance program
- Bonus scheme
- Team incentives
- 40% staff discount on F&B (alcohol not permitted)
- 50% discount on Goals KPs (child or grandchild only, basic package)
- Free individual pitch hire (maximum twice per week)
- Annual events
- Uniform
- Stream Discount Club
Team Member - Southend-on-Sea, Essex employer: Goals
Goals is an exceptional employer, offering a vibrant work culture where team members are valued and encouraged to grow. With competitive benefits such as a birthday holiday, enhanced pension scheme, and generous discounts, employees enjoy a supportive environment that fosters both personal and professional development, all while working in the lively setting of Southend-on-Sea.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Southend-on-Sea, Essex
✨Tip Number 1
Get to know the company! Before your interview, check out Goals' website and social media. Understanding their vibe and values will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate. This will help you feel more confident and articulate when discussing your experience in customer service or handling busy bar shifts.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A polished appearance shows that you take the opportunity seriously and are ready to represent Goals well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Team Member - Southend-on-Sea, Essex
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and approachable tone can really make your application stand out.
Tailor Your Application:Make sure to customise your application for the Team Member role. Highlight any relevant experience in customer service or hospitality, and mention your availability for evening and weekend shifts. We love seeing how you fit into our team!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Goals
✨Know the Company
Before your interview, take some time to research Goals and their five-a-side football centres. Understand their values, customer service standards, and what makes them stand out in the industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role involves interacting with customers, be ready to share examples of how you've provided excellent service in the past. Think about specific situations where you built rapport or handled difficult customers. This will demonstrate your ability to maintain a positive attitude under pressure.
✨Prepare for Role-Specific Questions
Expect questions related to both bar and reception duties. Brush up on your cash handling skills and be prepared to discuss how you would manage busy periods at the bar or handle face-to-face enquiries at reception. Practising these scenarios can give you the confidence to answer effectively.
✨Be Ready for Shift Availability Questions
Since the job requires evening and weekend shifts, be clear about your availability. If you have any commitments, mention them upfront but also express your flexibility. Showing that you're willing to adapt to the needs of the team can make a great impression.
