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- Tasks: Join our team to deliver exceptional service in a fast-paced football environment.
- Company: GOALS is the UK's leading five-a-side football centre operator with top-notch facilities.
- Benefits: Enjoy perks like birthday holidays, discounts, and a fun working atmosphere.
- Why this job: Be part of a vibrant team that values passion and customer satisfaction in sports.
- Qualifications: Must be 18+, with a positive attitude and ability to work under pressure.
- Other info: Flexible shifts including evenings and weekends; uniforms provided.
GOALS Southampton, England, United Kingdom
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GOALS Southampton, England, United Kingdom
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Zero Hours
Goals are the premier five a side football centre operator in the UK offering state of the art facilities throughout the country. We pride ourselves in exceeding customer expectation in levels of service delivery and the quality of our facilities.
Job Details
Team Member – Southampton, Hampshire
Zero Hours
Goals are the premier five a side football centre operator in the UK offering state of the art facilities throughout the country. We pride ourselves in exceeding customer expectation in levels of service delivery and the quality of our facilities.
We employ people who are passionate about delivering these promises and who can work best in a fast paced and fun sporting environment. A fast-growing company where there are opportunities for those with the skills to match their ambition.
Goals currently have a vacancy available which covers the two below roles:
Bar Staff – We need someone who can handle the rush of a busy environment, has a smart appearance and a positive sales and service driven attitude. We are looking for someone who can create a rapport with customers, encouraging them to stay longer and to come back again. Our bar is an integral part of the 5-a-side football experience, whether customers are having a weekend function, a kid’s party or a post-match pint we want to deliver the highest standards in a professional and efficient manner.
Receptionist – A Receptionist that will complement our existing dynamic and motivated Reception team. As this position is Front of House you will need a very outgoing personality and will be able to work under pressure. Key skills that would benefit an applicant would be computer literacy, cash handling, dealing with face-to-face enquiries and excellent telephone sales skills.
As part of our service requirement, you will be expected to work shifts that will include evenings and weekends. And as Bar work is included in that we require applicants to be 18+
In return we will provide you with an exciting and bustling working environment that will motivate and reward you.
Benefits
- Birthday Holiday
- Paid breaks
- Pension scheme
- Access to employee assistance careline for you and your family
- Bonus scheme based on KP’s
- Team incentives
- 50 % Discount on Goals related products (parties function hire, food)
- Free individual pitch hire
- Annual events
- Uniform provided
- Fantasy football team league with prizes
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Sports Teams and Clubs
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Team Member - Southampton, Hampshire employer: Goals
Contact Detail:
Goals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Southampton, Hampshire
✨Tip Number 1
Familiarise yourself with GOALS and their values. Understanding their commitment to customer service and the sporting environment will help you align your answers during any interviews or discussions.
✨Tip Number 2
Showcase your passion for sports and customer service. Whether it's through personal experiences or previous roles, demonstrating your enthusiasm can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you handle busy environments. Since the role involves working in a fast-paced setting, think of examples where you've successfully managed stress and maintained high service standards.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and what it takes to succeed in the Team Member role at GOALS.
We think you need these skills to ace Team Member - Southampton, Hampshire
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what GOALS is looking for in a Team Member. Focus on the skills required for both Bar Staff and Receptionist roles, such as customer service, sales skills, and the ability to work under pressure.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job requirements. If you have experience in hospitality or customer service, emphasise this to show you can thrive in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for sports and customer service. Mention specific examples of how you've exceeded customer expectations in previous roles, and express your enthusiasm for working at GOALS.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer-facing roles.
How to prepare for a job interview at Goals
✨Show Your Passion for Sports
Since GOALS is all about providing a fantastic sporting experience, make sure to express your enthusiasm for sports during the interview. Share any personal experiences or stories that highlight your love for football or other sports, as this will resonate well with the interviewers.
✨Demonstrate Customer Service Skills
As a Team Member, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to create rapport and handle busy situations, especially in a bar or reception setting.
✨Prepare for Fast-Paced Scenarios
Given the fast-paced environment at GOALS, be ready to discuss how you manage stress and multitask effectively. You might even want to practice answering questions while under time constraints to simulate the pressure of a busy shift.
✨Dress Smartly and Professionally
First impressions matter! Make sure to dress smartly for your interview. A professional appearance will show that you take the opportunity seriously and are ready to represent the GOALS brand positively.
