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- Tasks: Join our team as a Bar Staff or Receptionist in a vibrant football centre.
- Company: Goals is the UK's leading five-a-side football centre operator with top-notch facilities.
- Benefits: Enjoy perks like birthday holiday, paid breaks, and 50% discount on products.
- Why this job: Work in a fun, fast-paced environment with opportunities for growth and team incentives.
- Qualifications: Must be 18+, with strong customer service skills and a positive attitude.
- Other info: Shifts include evenings and weekends; uniform provided and annual events to enjoy.
Goals are the premier five a side football centre operator in the UK offering state of the art facilities throughout the country. We pride ourselves in exceeding customer expectation in levels of service delivery and the quality of our facilities.
We employ people who are passionate about delivering these promises and who can work best in a fast paced and fun sporting environment. A fast-growing company where there are opportunities for those with the skills to match their ambition.
Goals currently have a vacancy available which covers the two below roles:
- Bar Staff - We need someone who can handle the rush of a busy environment, has a smart appearance and a positive sales and service driven attitude. We are looking for someone who can create a rapport with customers, encouraging them to stay longer and to come back again. Our bar is an integral part of the 5-a-side football experience, whether customers are having a weekend function, a kid’s party or a post-match pint we want to deliver the highest standards in a professional and efficient manner.
- Receptionist - A Receptionist that will complement our existing dynamic and motivated Reception team. As this position is Front of House you will need a very outgoing personality and will be able to work under pressure. Key skills that would benefit an applicant would be computer literacy, cash handling, dealing with face to face enquiries and excellent telephone sales skills.
As part of our service requirement, you will be expected to work shifts that will include evenings and weekends. And as Bar work is included in that we require applicants to be 18+.
In return we will provide you with an exciting and bustling working environment that will motivate and reward you.
Benefits:
- Birthday Holiday
- Paid breaks
- Pension scheme
- Access to employee assistance careline for you and your family
- Bonus scheme based on KP’s
- Team incentives
- 50 % Discount on Goals related products (parties function hire, food)
- Free individual pitch hire
- Annual events – Christmas night out
- Uniform provided
- Fantasy football team league with prizes
Team Member - Ipswich, Suffolk employer: Goals
Contact Detail:
Goals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Ipswich, Suffolk
✨Tip Number 1
Familiarise yourself with the Goals brand and their values. Understanding what they stand for will help you align your responses during any interviews or conversations, showing that you're genuinely interested in being part of their team.
✨Tip Number 2
Network with current or former employees of Goals. They can provide valuable insights into the company culture and what it takes to succeed in the role, which can give you an edge when discussing your fit for the position.
✨Tip Number 3
Prepare to demonstrate your customer service skills in a practical way. Since the roles involve direct interaction with customers, think of examples from your past experiences where you excelled in providing excellent service under pressure.
✨Tip Number 4
Show your enthusiasm for sports and teamwork. Being passionate about football and working in a dynamic environment will resonate well with the hiring team, so be sure to express this during any discussions.
We think you need these skills to ace Team Member - Ipswich, Suffolk
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific requirements for both Bar Staff and Receptionist roles. Tailor your application to highlight relevant experience and skills that match what Goals is looking for.
Craft a Strong CV: Create a CV that showcases your customer service experience, ability to work under pressure, and any relevant skills such as cash handling or computer literacy. Make sure to format it clearly and keep it concise.
Write a Compelling Cover Letter: In your cover letter, express your passion for working in a fast-paced sporting environment. Mention specific examples of how you've delivered excellent customer service in the past and why you want to join Goals.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key in customer-facing roles.
How to prepare for a job interview at Goals
✨Show Your Passion for Sports
Make sure to express your enthusiasm for sports and the role of a Team Member. Share any relevant experiences that highlight your love for football or working in a sporting environment, as this will resonate well with the interviewers.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Since the job involves interacting with customers at the bar and reception, showcasing your ability to create rapport and handle busy situations will be crucial.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, such as dealing with a difficult customer or managing a busy shift. Practising your responses to these scenarios can help you demonstrate your problem-solving skills and ability to work under pressure.
✨Dress Smartly and Professionally
Since the role requires a smart appearance, make sure to dress appropriately for the interview. A professional look will not only make a good first impression but also show that you take the opportunity seriously.
