At a Glance
- Tasks: Join our team as a Bar Staff or Receptionist in a vibrant football centre.
- Company: GOALS is the UK's leading five-a-side football centre operator with top-notch facilities.
- Benefits: Enjoy perks like birthday holidays, paid breaks, and 50% off Goals products.
- Other info: Shifts include evenings and weekends; uniform provided.
- Why this job: Be part of a fun, fast-paced environment where your skills can shine and grow.
- Qualifications: Must be 18+, with a positive attitude and ability to work under pressure.
Team Member - Glasgow
Goals are the premier five a side football centre operator in the UK offering state of the art facilities throughout the country. We pride ourselves in exceeding customer expectation in levels of service delivery and the quality of our facilities.
We employ people who are passionate about delivering these promises and who can work best in a fast paced and fun sporting environment. A fast-growing company where there are opportunities for those with the skills to match their ambition.
Goals currently have a vacancy available which covers the two below roles:
Bar Staff - We need someone who can handle the rush of a busy environment, has a smart appearance and a positive sales and service driven attitude. We are looking for someone who can create a rapport with customers, encouraging them to stay longer and to come back again. Our bar is an integral part of the 5-a-side football experience, whether customers are having a weekend function, a kid's party or a post-match pint we want to deliver the highest standards in a professional and efficient manner.
Receptionist - A Receptionist that will complement our existing dynamic and motivated Reception team. As this position is Front of House you will need a very outgoing personality and will be able to work under pressure. Key skills that would benefit an applicant would be computer literacy, cash handling, dealing with face to face enquiries and excellent telephone sales skills.
As part of our service requirement, you will be expected to work shifts that will include evenings and weekends. And as Bar work is included in that we require applicants to be 18+
In return we will provide you with an exciting and bustling working environment that will motivate and reward you.
Benefits:
- Birthday Holiday (after 2 years' service)
- Paid breaks
- Enhanced Pension scheme
- Employee assistance program
- Bonus scheme
- Team incentives
- 40% Staff Discount on F&B (alcohol not permitted)
- 50% Discount on Goals KPs (child or grandchild only, basic package)
- Free individual pitch hire (max twice per week)
- Annual events
- Uniform
- Stream
- Discount Club
Team Member - Glasgow employer: Goals
At GOALS, we pride ourselves on being an exceptional employer in Glasgow, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through comprehensive training programmes and leadership development opportunities, ensuring that our team members thrive both personally and professionally. With attractive benefits such as a bonus scheme, enhanced pension, and staff discounts, we create a rewarding environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Glasgow
✨Tip Number 1
Familiarise yourself with the GOALS brand and their values. Understanding what they stand for will help you align your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight any previous experience in customer service or hospitality roles. Be ready to share specific examples of how you've handled busy environments or difficult situations, as this will demonstrate your ability to thrive in a fast-paced setting.
✨Tip Number 3
Prepare to showcase your interpersonal skills. Since creating rapport with customers is key, think of ways to illustrate your outgoing personality and how you engage with people, whether through anecdotes or role-play scenarios.
✨Tip Number 4
Be flexible with your availability. Since the role requires working evenings and weekends, showing that you can accommodate these shifts will make you a more attractive candidate to the hiring team.
We think you need these skills to ace Team Member - Glasgow
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the specific requirements for both Bar Staff and Receptionist positions. Tailor your application to highlight relevant skills and experiences that match what Goals is looking for.
Craft a Personalised Cover Letter:Write a cover letter that reflects your passion for customer service and working in a fast-paced environment. Mention any previous experience in hospitality or customer-facing roles, and express why you want to work at Goals specifically.
Highlight Relevant Skills:In your CV, emphasise skills such as communication, teamwork, and problem-solving. If you have experience with cash handling or computer literacy, make sure to include these details as they are crucial for the roles.
Proofread Your Application:Before submitting, double-check your application for spelling and grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in customer service roles.
How to prepare for a job interview at Goals
✨Show Your Passion for Sports
Make sure to express your enthusiasm for football and sports in general during the interview. This role is all about creating a fun and engaging atmosphere, so demonstrating your passion can set you apart from other candidates.
✨Highlight Customer Service Skills
Since the role involves interacting with customers, be prepared to discuss your previous experience in customer service. Share specific examples of how you've gone above and beyond to ensure customer satisfaction, especially in busy environments.
✨Demonstrate Teamwork Abilities
Working as a Team Member means collaborating with others. Be ready to talk about your experiences working in teams, how you handle conflicts, and how you contribute to a positive team dynamic.
✨Prepare for Shift Work Questions
As the position requires flexibility with shifts, including evenings and weekends, be honest about your availability. Show that you are adaptable and willing to meet the demands of the job, which is crucial in a fast-paced environment.
