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For Companies At a Glance
- Tasks: Join our team as a Bar Staff or Receptionist, engaging with customers and ensuring top-notch service.
- Company: GOALS is the UK's leading five-a-side football centre operator, known for exceptional facilities and service.
- Benefits: Enjoy perks like 50% off products, birthday holiday, paid breaks, and a bonus scheme.
- Why this job: Be part of a vibrant team in a fun environment, perfect for sports lovers and social butterflies.
- Qualifications: Must be 18+, with a positive attitude and skills in customer service and cash handling.
- Other info: Shifts include evenings and weekends; uniform provided.
The predicted salary is between 20000 - 30000 £ per year.
Overview
Team Member – Eltham, London. Goals are the premier five a side football centre operator in the UK offering state of the art facilities throughout the country. We pride ourselves in exceeding customer expectation in levels of service delivery and the quality of our facilities.
We employ people who are passionate about delivering these promises and who can work best in a fast paced and fun sporting environment. A fast-growing company where there are opportunities for those with the skills to match their ambition.
Goals currently have a vacancy available which covers the two below roles:
Bar Staff
We need someone who can handle the rush of a busy environment, has a smart appearance and a positive sales and service driven attitude. We are looking for someone who can create a rapport with customers, encouraging them to stay longer and to come back again. Our bar is an integral part of the 5-a-side football experience, whether customers are having a weekend function, a kid’s party or a post-match pint we want to deliver the highest standards in a professional and efficient manner.
Receptionist
A Receptionist that will complement our existing dynamic and motivated Reception team. As this position is Front of House you will need a very outgoing personality and will be able to work under pressure. Key skills that would benefit an applicant would be computer literacy, cash handling, dealing with face to face enquiries and excellent telephone sales skills.
As part of our service requirement, you will be expected to work shifts that will include evenings and weekends. And as Bar work is included in that we require applicants to be 18+
In return we will provide you with an exciting and bustling working environment that will motivate and reward you.
Benefits
- Birthday Holiday
- Paid breaks
- Pension scheme
- Access to employee assistance careline for you and your family
- Bonus scheme based on KP’s
- Team incentives
- 50% Discount on Goals related products (parties function hire, food)
- Free individual pitch hire
- Annual events
- Uniform provided
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Team Member - Eltham, London employer: Goals
Contact Detail:
Goals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Eltham, London
✨Tip Number 1
Familiarise yourself with the GOALS brand and their values. Understanding what they stand for will help you align your responses during any interviews or conversations, showing that you're genuinely interested in being part of their team.
✨Tip Number 2
Network with current or former employees of GOALS. They can provide valuable insights into the company culture and what it takes to succeed in the roles you're applying for, giving you an edge over other candidates.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think about how you would handle busy periods at the bar or reception, as well as how you would create rapport with customers to enhance their experience.
✨Tip Number 4
Showcase your enthusiasm for sports and customer service. Whether it's through your hobbies or previous work experiences, demonstrating a passion for football and providing excellent service can make you a standout candidate.
We think you need these skills to ace Team Member - Eltham, London
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific requirements for both Bar Staff and Receptionist positions. Tailor your application to highlight relevant skills and experiences that match these roles.
Craft a Strong CV: Create a CV that showcases your customer service experience, ability to work under pressure, and any relevant skills such as cash handling or computer literacy. Make sure it is well-structured and easy to read.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for working at GOALS and how you can contribute to their mission of exceeding customer expectations. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Goals
✨Show Your Passion for Football
Make sure to express your enthusiasm for football and the role. Talk about your experiences with the sport, whether playing or watching, as this will resonate well with the interviewers at GOALS.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to create rapport with customers, especially in a busy environment, as this is crucial for both bar staff and receptionists.
✨Dress Smartly and Professionally
Since a smart appearance is important for this role, ensure you dress appropriately for the interview. A neat and professional outfit will help you make a great first impression.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult customers or managing busy periods. Think through potential scenarios beforehand and prepare your responses.
