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- Tasks: Join our team as Bar Staff or Receptionist in a vibrant football centre.
- Company: Goals is the UK's leading five-a-side football centre operator with top-notch facilities.
- Benefits: Enjoy perks like 50% off products, paid breaks, and a fun work environment.
- Why this job: Be part of a fast-paced, energetic team that values customer service and teamwork.
- Qualifications: Must be 18+, with a positive attitude and ability to work under pressure.
- Other info: Shifts include evenings and weekends; exciting annual events await!
Goals are the premier five a side football centre operator in the UK offering state of the art facilities throughout the country. We pride ourselves in exceeding customer expectation in levels of service delivery and the quality of our facilities. We employ people who are passionate about delivering these promises and who can work best in a fast-paced and fun sporting environment. A fast-growing company where there are opportunities for those with the skills to match their ambition.
Goals currently have a vacancy available which covers the two below roles:
- Bar Staff
We need someone who can handle the rush of a busy environment, has a smart appearance and a positive sales and service driven attitude. We are looking for someone who can create a rapport with customers, encouraging them to stay longer and to come back again. Our bar is an integral part of the 5-a-side football experience, whether customers are having a weekend function, a kid’s party or a post-match pint we want to deliver the highest standards in a professional and efficient manner.
- Receptionist
A Receptionist that will complement our existing dynamic and motivated Reception team. As this position is Front of House you will need a very outgoing personality and will be able to work under pressure. Key skills that would benefit an applicant would be computer literacy, cash handling, dealing with face to face enquiries and excellent telephone sales skills. As part of our service requirement, you will be expected to work shifts that will include evenings and weekends. And as Bar work is included in that we require applicants to be 18+.
In return we will provide you with an exciting and bustling working environment that will motivate and reward you.
Benefits:
- Birthday Holiday
- Paid breaks
- Pension scheme
- Access to employee assistance careline for you and your family
- Bonus scheme based on KPIs
- Team incentives
- 50% Discount on Goals related products (parties function hire, food)
- Free individual pitch hire
- Annual events – Christmas night out
- Uniform provided
- Fantasy football team league with prizes
Team Member - Beckenham, London employer: Goals
Contact Detail:
Goals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Beckenham, London
✨Tip Number 1
Familiarise yourself with the specific roles available at Goals, especially the Bar Staff and Receptionist positions. Understanding the day-to-day responsibilities and the skills required will help you tailor your approach when you meet the team.
✨Tip Number 2
Visit the Goals Beckenham centre if possible. Engaging with the environment and observing how staff interact with customers can give you valuable insights and talking points during your interview.
✨Tip Number 3
Showcase your passion for sports and customer service in any conversations you have with the team. Being enthusiastic about the football experience and how you can enhance it for customers will set you apart.
✨Tip Number 4
Network with current or former employees of Goals. They can provide insider tips on what the company values most in their team members, which can be incredibly useful when preparing for your application.
We think you need these skills to ace Team Member - Beckenham, London
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific requirements for both Bar Staff and Receptionist positions. Tailor your application to highlight relevant experience and skills that match these roles.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your ability to thrive in a fast-paced environment. Mention any previous experience in hospitality or customer-facing roles, and express why you want to work at Goals.
Highlight Relevant Skills: In your CV, emphasise skills such as communication, teamwork, and problem-solving. For the Bar Staff role, mention your ability to handle busy environments and for the Receptionist role, focus on your computer literacy and customer service skills.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are key in customer service roles.
How to prepare for a job interview at Goals
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service. Share examples of how you've gone above and beyond for customers in previous roles, as this aligns with the company's values.
✨Demonstrate Your Ability to Handle Pressure
Since the role involves working in a fast-paced environment, be prepared to discuss situations where you've successfully managed stress or high-pressure scenarios. This will show that you can thrive in their busy setting.
✨Highlight Your Teamwork Skills
Goals values a dynamic team atmosphere, so be ready to talk about your experiences working in teams. Mention how you contribute to a positive team environment and support your colleagues.
✨Prepare for Role-Specific Questions
Familiarise yourself with the specific duties of both the Bar Staff and Receptionist roles. Be ready to answer questions related to cash handling, customer interactions, and any relevant experience you have in these areas.
